I am a big fan of using writing to run businesses. At Paynest, we leverage it extensively and reap many benefits. 🧠 Decision-making: Writing down decisions and rationale improves clarity for the writer and gives power to the reader. It also serves as documentation for post-mortem learnings. ⏳ Efficiency: There is nothing more precious than time, and the quicker we iterate on product, the better. Before you do any wireframes or lines of code, iterate on 3-bullet product descriptions and longer product definitions - with the team and with clients. 🎯 Alignment: Every single client meeting at Paynest has written meeting notes. I still read them all - takes me only a few minutes per meeting and allows the important information to flow. However, it is really hard to write well, and the more we scale, the more important it gets. Work on making your writing as concise and clear as possible. Use words like you pay for each one. #Paynest #WritingCulture #Leadership #StrategicThinking #Agile
Great post, Nuno. Fully agree, as you know. 😁 But it's a challenge: it's a clear case where the costs (i.e. extra time spent) are felt immediately, whereas the benefits take tame to compound -- but when they do it becomes very clear.
Máquina 🚀✔️
The Amazon way :)