J.D. Power reposted this
The 2025 J.D. Power Insurance Claims Event brought together claims leaders and ecosystem partners to talk about the latest trends, as well as expectations for 2026. I had the pleasure of speaking with a few of the largest players in the space about what they see as partners on the frontline during the claims process. We discussed their critical role driving the experience and how they are continuing to evolve to deliver on the claims promise. Thank you to our panelists, Lance Malcolm (Crawford & Company), Brad Cowan (Paul Davis), and Brian Burbridge (Caliber Collision), for the great discussion and sharing your expertise! For more takeaways from this year's event, check out our latest podcast👇 https://lnkd.in/gFBMFy3H #JDPower #Insurance #Intelligence #Auto #Property #Claims