CallTek

CallTek wishes everyone a 𝗛𝗮𝗽𝗽𝘆 𝗧𝗵𝗮𝗻𝗸𝘀𝗴𝗶𝘃𝗶𝗻𝗴 surrounded by family and friends.    Our team of 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗲𝘅𝗽𝗲𝗿𝘁𝘀 𝗮𝗿𝗼𝘂𝗻𝗱 𝘁𝗵𝗲 𝗴𝗹𝗼𝗯𝗲 are here to keep your technology up and running 𝟮𝟰/𝟳/𝟯𝟲𝟱 - but especially on holidays.    Everyone deserves time with their loved ones.  𝗜𝘁'𝘀 𝗼𝘂𝗿 𝗽𝗿𝗶𝘃𝗶𝗹𝗲𝗴𝗲 𝘁𝗼 𝗯𝗲 𝗵𝗲𝗿𝗲 𝘀𝗼 𝘆𝗼𝘂 𝗰𝗮𝗻 𝗯𝗲 𝘁𝗵𝗲𝗿𝗲.  #thanksgiving #techsupport #holidays #whitelabel #hospitalitytechnology

CallTek welcomes 𝟯𝟰 𝗻𝗲𝘄 𝘁𝗲𝗮𝗺 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 hired between August and October. These new employees have been hired in 𝟱 𝗰𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀 including Colombia, the Dominican Republic, Guatemala, the Philippines, and the United States. Some of the positions include Helpdesk agents, Customer Service, Training, Technical Support Tier 1 & 3, NOC, and MSP roles. Give this post a like to welcome them to the CallTek family. #techsupport #techjobs #whitelabel #hospitalitytechnology #newhire

This weekend, Joshua Bergen CHAE, CHTP, CGO of CallTek, joined industry and Tampa area community leaders at the Golf for the Future Tournament. Can you guess his favorite hole? (maybe the one with the CallTek logo) CallTek is proud to support this worthwhile fundraising event that enables the Community Learning Center’s tutoring program to reach 300 children. #touchstone1 Touchstone 1 #technologysupport #hospitalitytechnology

CallTek is happy to join our industry partners as a sponsor of the Golf for the Future Tournament on Saturday, November 8. The tournament will enable the Community Learning Center’s tutoring program reach 300 children. Join our Chief Growth Officer, Josh Bergen, in chasing the little white ball around the beautiful Bardmoor golf course in Seminole, Florida by clicking the link below. Thank you Touchstone 1 for bringing us this opportunity to support our community. https://lnkd.in/ew8jxPNS #hospitalitytechnology #communitylearningcenter #golfforthefuture #calltek #touchstone1

Today at 9:59pm PHT (9:59am EDT), a 6.8 magnitude earthquake created a mandatory evacuation of our offices in Cebu City, Philippines. Our redundancy plan was enacted and calls were rerouted to other contact centers. As of 11am EDT, we have received an all clear to return to the office. We are thankful that everyone is safe.

Technical Support Engineer Chen was recently named "Commandress" during CallTek’s 21st anniversary celebration. “People will forget what you said. People will forget what you did. But people will never forget how you made them feel,” said Chen. We salute her for making customers feel important while solving their technical issues. It’s this kind of attitude that has made CallTek the leading technology support provider. #technicalsupport #bpo #techsupport #whitelabel #hospitalitytechnology #customerservice #technicalsupportengineer

During our "Mission Possible” themed 21st anniversary celebration, Godwin was nominated as a “Customer Service Commander” for his insight on the future of CallTek. “Artificial Intelligence is there to empower us, not replace us,” said Godwin, Technical Support Engineer. While we are always on the leading edge of using technology in support services, our team members are the most important part of CallTek. #techsupport #aisupport #technologysupport #bpo #ai #whitelabel #hospitalitytechnology #technicalsupportengineer

CallTek Celebrates 21 Years of Service & Support. Recently our offices in the Philippines celebrated the 21st Anniversary of CallTek with a fun outing with a sports day and performances. It has been our honor to serve and support our valued customers this past year. You are more than customers to us - you are important part of the CallTek family. Thank you for being on this journey with us. #calltek #alliedglobal #techsupport #whitelabel #hospitalitytechnology

CallTek harnesses the power of experience and innovation through the resources of our parent company, Allied Global. Together with our family of businesses, we deliver more brainpower, more innovation, and more value to our customers. When global leaders meet in our offices in Cebu, Philippines, it produces solutions and smiles. Always winning. (l - r) Danny Wu, Interim CEO, CallTek German Lopez, CFO, CallTek & Allied Global Joshua Bergen CHAE, CHTP, CGO, CallTek & Allied Global Nery Guzman, CEO, Aly-ai #calltek #alliedglobal #bpo #techsupport #contactcenter #fieldservice #leadership

CallTek Names Becky Cooper, MBA Talent Acquisition Manager We are pleased to announce the addition of Becky Cooper as Talent Acquisition Manager. In this new role, she will lead the company’s worldwide recruitment efforts for our contact center and field service core offerings.  Throughout her career, Becky has successfully implemented recruitment systems and processes that have resulted in hiring for more than 15,000 positions at contact centers and field positions as well as the executive level in North America, the Caribbean and Latin America.   “Becky is a recognized industry leader in high-volume recruitment of specialized and top-tier talent within the hospitality and BPO sectors,” said Josh Bergan, Chief Growth Officer, CallTek.  “With extensive experience sourcing candidates both in the U.S. and internationally, she brings a strategic and global approach to talent acquisition that will be instrumental in helping us build strong, high-performing teams.” She began her recruiting career in higher education before transitioning into talent acquisition for contact center and management roles with a major hotel brand. She has since led hiring efforts for companies in customer experience support and waste management services. Her expertise in language assessments, technical skill evaluations, and identifying cultural alignment will be a valuable asset to our recruitment strategy. She holds Bachelor of Science in Business Administration from the University of Central Florida and holds a Master’s degree in Business Administration from Perdue Worldwide. Cooper is based on the East Coast of the United States.   Please welcome Becky to the CallTek family! #calltek #alliedglobal #callcenterjobs #contactcenterrecruitment #fieldservicejobs #recruitment #hospitalitytechnology #broadband #mdu #technologysupport