Important:
- Your Google Nest Hub Max’s Face Match is not a security feature. It makes your experience with your Nest Hub Max more enjoyable, convenient, and specific to you.
- Your device may not be able to tell the difference between you and a photograph of your face. If a household member looks very similar to you, the device may identify them as you.
- If you use a Pixel 8 device or higher, you might encounter issues when you set up Face Match. Please try another older Android device.
With Face Match, your Nest Hub Max recognizes your face and proactively shows you personalized content, like your upcoming calendar events. When you approach Nest Hub Max for the first time each day, you can also check things like:
- The weather
- Music suggestions
- Daily news headlines
If you use Gemini for Home voice assistant
Set up Face Match
Important:
- You need to set up Voice Match for your Nest Hub Max to use Face Match. If you haven't set up either one, start Voice Match setup. When you finish with Voice Match, the Google Home app will take you to Face Match setup.
- Google Pixel Tablet doesn't support Face Match setup and management. If you set up Nest Hub Max with your Pixel Tablet, you need to use the Google Home app on another compatible mobile device. The Home app lets you set up and manage Face Match.
- Make sure your mobile device or tablet is linked to the same account as your display.
- Open the Google Home app
.
- At the top right, tap your Profile picture or Initial.
- Tap Home settings
Gemini for Home voice assistant
- Follow the in-app steps.
Important: Look and Talk is only available in English.
- Turn on Look and Talk to simply look at your display to talk to Google. Learn more on how to Look and Talk to Google on Nest Hub Max.
- Turn on Devices you add later to automatically add Face Match to new devices in the same home.
Turn off Face Match
Important:
- When you turn off Face Match for a device, your face model will be removed from that device.
- When you select Remove Face Match from this home, you’ll remove your face model from all the devices in your home. In either case, it won’t remove the enrollment images used to create your face model.
- To remove Face Match enrollment images, go to g.co/assistant/match.
- Face Match turns off when you disable camera sensing. It turns back on once camera sensing is re-enabled.
- Your face model is not removed from your Nest Hub Max when sensing is disabled.
- Learn more about camera sensing.
- When you turn off Voice Match, it will also opt you out of Face Match and remove your face model from your device.
For a home in the Google Home app
- Make sure your mobile device or tablet is linked to the same account as your Google Nest display.
- Open the Google Home app
- At the top right, tap your Profile picture or Initial.
- Tap Home settings
- Tap Remove Face Match from this home and follow the steps.
For a display
- Make sure your mobile device or tablet is linked to the same account as your Google Nest display.
- Open the Google Home app
- At the top right, tap your Profile picture or Initial.
- Tap Home settings
- Uncheck the device where you want to turn off Face Match for.
If you use Google Assistant
Set up Face Match
Important:
- You need to set up Voice Match for your Nest Hub Max to use Face Match. If you haven't set up either one, start Voice Match setup. When you finish with Voice Match, the Google Home app will take you to Face Match setup.
- Google Pixel Tablet doesn't support Face Match setup and management. If you set up Nest Hub Max with your Pixel Tablet, you need to use the Google Home app on another compatible mobile device. The Home app lets you set up and manage Face Match.
- Make sure your mobile device or tablet is linked to the same account as your display.
- Open the Google Home app
- At the top right, tap your Profile picture or Initial.
- Tap Home settings
- Follow the in-app steps.
Important: Look and Talk is only available in English.
- Turn on Look and Talk to simply look at your display to talk to Google. Learn more on how to Look and Talk to Google on Nest Hub Max.
- Turn on Devices you add later to automatically add Face Match to new devices in the same home.
Turn off Face Match
Important:
- When you turn off Face Match for a device, your face model will be removed from that device.
- When you select Remove Face Match from this home, you’ll remove your face model from all the devices in your home. In either case, it won’t remove the enrollment images used to create your face model.
- To remove Face Match enrollment images, go to g.co/assistant/match.
- Face Match turns off when you disable camera sensing. It turns back on once camera sensing is re-enabled.
- Your face model is not removed from your Nest Hub Max when sensing is disabled.
- Learn more about camera sensing.
- When you turn off Voice Match, it will also opt you out of Face Match and remove your face model from your device.
For a home in the Google Home app
- Make sure your mobile device or tablet is linked to the same account as your Google Nest display.
- Open the Google Home app
- At the top right, tap your Profile picture or Initial.
- Tap Home settings
- Tap Remove Face Match from this home and follow the steps.
For a display
- Make sure your mobile device or tablet is linked to the same account as your Google Nest display.
- Open the Google Home app
- At the top right, tap your Profile picture or Initial.
- Tap Home settings
- Uncheck the device you want to turn off Face Match for.
Understand Voice Match & Face Match
Voice Match needs to be turned on to use Face Match. Voice Match allows the voice assistant to recognize you when you ask questions. Face Match further enhances your experience since it allows the voice assistant to proactively identify you. It also shows you personal and helpful content without you asking first.
For example, with Voice Match, you can ask about your upcoming calendar events. Face Match may proactively show them to you when you walk by the display.
Face Match requires Voice Match to provide the best possible experience. For example, if 2 enrolled Face Match users stand in front of the Nest Hub Max and one of them asks the voice assistant a question, Voice Match identifies which of the 2 users was speaking. The voice assistant then knows whose personalized content to display on the device.
Important: You must enable Voice Match for Face Match to work. When you turn off Voice Match for your Nest Hub Max, Face Match also permanently turns off for that device. The voice assistant no longer recognizes your voice. It does not give you personal results on that device, although you can turn on personal results again. When you turn off Voice Match for the home, Face Match also permanently turns off for your Nest Hub Max. To access or remove the audio clips or photos you took during Voice Match and Face Match setup, go to g.co/assistant/match.
To understand how your data is handled when you use Face Match on your Nest Hub Max, refer to FAQs on privacy: Google Nest. Also, learn about our commitment to privacy in the home.