Reviews can only be made by diners who have eaten at this restaurant
- 3.8Food
- 3.9Service
- 4.2Ambience
- 3.4Value
Noise • Energetic
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Sugar Factory - Tampa reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Energetic
Allison Gold
New York City3 reviews
Dined 1 day ago
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D’Andre
Jacksonville12 reviews
Dined on November 15, 2025
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Estefania
San Antonio1 review
Dined on November 9, 2025
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Tiffany
Tampa1 review
Dined on November 4, 2025
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Danielle
Tampa1 review
Dined on October 29, 2025
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Pattie
Philadelphia5 reviews
Dined on October 23, 2025
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Geneva
Tampa1 review
Dined on October 12, 2025
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Amanda
Tampa1 review
Dined on October 11, 2025
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Amanda Gold
Tampa18 reviews
Dined on October 11, 2025
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Jack
Tampa9 reviews
Dined on October 11, 2025
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The Sugar Factory Tampa lists regular hours: weekdays from 11:00 a.m. to 11:00 p.m., and weekends from 11:00 a.m. to 1:00 a.m. They serve breakfast, lunch and dinner daily, with weekend brunch available on Saturdays and Sundays. For holiday hours or special events inside the Hard Rock Hotel & Casino, call ahead.
Family-friendly seating is available, many guests celebrate kids’ birthdays here and families frequently dine for dessert and special occasions. The restaurant accepts large parties and private events, making it suitable for family gatherings. Accessibility details (ADA seating, ramps, etc.) aren’t listed in the provided information, so call the location ahead if you need specific accessible seating or accommodations.
Yes, if you want a high-energy, celebratory date night with over-the-top desserts and creative drinks. Guests frequently praise the fun, Instagrammable vibe, wild milkshakes and large goblet drinks, and many report excellent service from standout servers and bartenders. If you prefer a quiet, intimate evening, be aware this location is often loud, crowded and nightclub-like; many guests say the music and volume make conversation difficult. Consider an early weeknight or lunch for a calmer experience.
Go early or for lunch/brunch if you want a more relaxed visit, guests often recommend daytime or early weeknights to avoid the party crowd. Evenings, weekends and casino-peak hours are loud and busy, with long waits reported even for reservations. If you're after the dessert-and-drink spectacle, evenings and weekends deliver the full high-energy experience.
The Sugar Factory Tampa features a main dining room and bar seating on the mezzanine level overlooking the casino entrance, with roughly 120 seats and a large candy wall centerpiece. Guests report some tables open to the casino walkway (city-cafe style) and close table spacing. The restaurant also accepts private parties, contact them to discuss group layouts or reserved spaces.
Expect a loud, upbeat, party-style atmosphere, colorful, energetic and very Instagram-friendly. Guests frequently mention loud music, a club-like vibe when the lights/dj moments happen, and a festive environment ideal for birthdays and celebrations. The décor and dessert presentations get high marks, though some guests find the noise level and crowds overwhelming for a quiet meal.
Casual dress is the recommended dress code. Guests typically arrive in casual to smart-casual attire appropriate for a lively dining and entertainment venue inside the Seminole Hard Rock Hotel & Casino.
Yes, call ahead to discuss special requests. Guests report staff often help arrange birthday surprises and take special care for celebrations, and the restaurant accepts private parties and large group bookings. Note that some guests mention limited allergy/gluten-free options, so ask about dietary needs in advance to confirm menu flexibility.
Weekdays, especially weekday lunches or early dinners, are the best bet for a less crowded, more relaxed visit. Guests often recommend weekday or daytime visits to avoid the busy, loud weekend nights that create a party atmosphere.
Yes, families and kids are frequent guests, especially for birthdays and the over-the-top desserts and shakes that kids love. Many guests bring children and celebrate milestones here. Keep in mind there isn’t a widely reported kids’ menu and the environment is often very loud and nightclub-like, so an early seating is recommended for younger children.
Busiest: evenings, weekends and casino-peak times, guests commonly report crowded weekend nights, loud music and long waits. Quietest: weekday lunches, early dinners and brunch hours are generally calmer. If you want the full party experience (singing, lights, big goblet drinks), pick a weekend night; for a quieter meal, aim for weekday daytime or early evening.
There’s no explicit public waiting-list policy in the provided information, but guests often report long waits, even with reservations, during busy nights and weekends. Because the restaurant can get slammed, reservations are recommended and calling ahead on peak nights is wise. If you have a reservation, expect possible delays and confirm with the restaurant before arrival.
Yes, the Sugar Factory Tampa accepts private parties and large group bookings. Guests and the owner information indicate the venue accommodates celebrations and special events; contact the restaurant directly to discuss private dining options, capacity, menus and pricing.
Yes, there are guest reports of the restaurant being open on holidays (for example, guests visited on Christmas Day), and its location inside the Seminole Hard Rock Hotel & Casino makes holiday service likely. Holiday hours can vary, so call ahead to confirm hours for specific public holidays.
There’s no clear evidence of outdoor seating in the provided information. The restaurant sits on the mezzanine level inside the Seminole Hard Rock and several guests describe seating that opens to the casino walkway, but outdoor dining isn’t mentioned. Call the location if outdoor seating or patio options are important for your visit.
Sugar Factory - Tampa offers takeout which you can order by calling the restaurant at (813) 538-7224.
Sugar Factory - Tampa is rated 3.9 stars by 2234 OpenTable diners.
Sugar Factory - Tampa does offer gift cards which you can purchase here.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
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