Microinteractions in Financial Services UX

Just observed a subtle yet impactful design choice in super.money's payment flow that deserves attention from Product Managers & UX Designers. As soon as the user starts entering the payment amount on Supermoney, the system instantly calculates and displays the cashback amount right below the amount field. Exactly 4 design principles at play while building such impactful flow ↴ ✅ Immediate Feedback - Nielsen's Usability Heuristics The cashback value of ₹3.15 appears instantly as the user starts typing the payment amount. This eliminates uncertainty & reinforces the incentive in real-time, keeping users engaged. ✅ Contextual Nudges for Positive Behavior By surfacing the cashback dynamically within the same flow, Supermoney nudges users toward completing the transaction with a sense of added value. It's subtle, non-intrusive, yet effective behavioral design. ✅ Progressive Disclosure Instead of overwhelming users with details upfront, Supermoney reveals relevant information, like cashback, precisely when the user is ready to make a decision, keeping the interface clean and focused. ✅ Goal Alignment This interaction aligns perfectly with both user goals (maximizing value) and business goals (increasing transaction conversion). ✅ Emotional Reinforcement Micro-moments like these, where users feel they're "earning" something, drive positive emotions, fostering loyalty and repeat usage. It's a thoughtful design :) #UXDesign #ProductManagement #MobileUX #UserExperience #DesignThinking #ProductManager #ProductDesign #UIUX #Design 

Fintech UX is not something you can wing. If a button fails during a bank transfer, people don’t just refresh; they panic. If a payment screen is confusing, they bounce. If your app doesn’t build trust, they uninstall immediately. This isn’t Netflix or an online store. This is money. This is livelihoods. People want to know: – “Did it go through?” – “Was I debited twice?” – “Why hasn’t it reflected?” In fintech, UX is not just about nice visuals; it’s about clarity under pressure. Because one confusing screen can make users feel like they’re being scammed, even if the backend is solid. That’s why when I design for fintech, I pay attention to the tiny things: – Clear feedback after actions – Proper states for “loading,” “error,” and “success” – Interfaces that reassure, not overwhelm – Empty states that help The trust people have in your product? It’s built one micro-interaction at a time.

Design Feedback for Google Pay – Small Fix, Big Impact As a Senior UX Designer, I actively observe how micro-interactions shape user experience. Recently, I noticed a recurring friction point in Google Pay that could be addressed with a very simple design enhancement. The Problem When reviewing transactions with a specific user, I currently need to scroll through the list line by line to manually calculate how much I’ve paid or received. This process is not only time-consuming but also inefficient from a UX perspective. Proposed Solution Introduce a summary bar at the bottom of the chat/payment screen that shows: Total Paid (e.g., - ₹80,000) Total Received (e.g., + ₹45,000) I’ve created a quick mock (see 2nd screen). This addition requires minimal UI space but delivers significant value to users by reducing cognitive load and manual effort. In product design, small enhancements often create outsized impact. This is a clear example where a micro-UX adjustment could drastically improve usability and satisfaction. Sharing this as constructive UX feedback — I hope the Google Pay design team finds it useful. I’d be curious to hear: what other small UX gaps have you spotted in your everyday apps? #UXDesign #UIDesign #GooglePay #DesignFeedback #UserExperience #MicroUX #ProductDesign