How to Use AI Products for Business Solutions

10 Ways Small Businesses Can Use AI to Reduce Contractor Costs 💡 Hiring freelancers for everything can get expensive—fast. But today’s AI tools make it easier than ever for small teams to do more in-house without sacrificing quality. Here are 10 practical ways AI can help you reduce reliance on contractors and save serious money: Graphic Design: Use AI tools like Canva’s Magic Design or Adobe Firefly to create professional graphics—no designer needed. Video Editing & Voiceovers: AI video tools can help you cut, caption, and narrate marketing videos with studio-quality polish. Content Writing: Blog posts, product descriptions, and newsletters can now be written (and optimized) in minutes using AI. Customer Service: AI chatbots can handle FAQs, returns, and support tickets—freeing up your team and reducing outsourced support costs. Bookkeeping & Invoicing: Tools like QuickBooks with AI features can automate expense tracking, categorization, and reporting. Website Management: AI website builders and content tools let you update and expand your site without hiring a developer. Social Media Management: Schedule, write, and even generate visuals for your posts with AI—no agency or VA required. Email Marketing: AI can personalize subject lines, optimize send times, and even write the emails for you. SEO Optimization: Use AI to identify keywords, write meta descriptions, and improve rankings without needing a specialist. Market Research & Trend Analysis: AI can scan your industry and competitors for insights—without paying for pricey reports. Bottom line: AI lets you keep quality high while cutting costs and reclaiming control. For many small businesses, that’s a game-changer. What task are you thinking of bringing in-house with AI? #SmallBusinessTips #AIAutomation #SaveMoneyWithAI #Entrepreneurship #CostCutting #DoMoreWithLess #Bootstrapping #SmallBizTools #AIForSmallBusiness

Two weeks ago I said AI Agents are handling 95% of our sales and support and I replaced $300k of salaries with a $99/mo Delphi clone. 25+ founders DM’d me… “HOW?” Here’s the 6 things you MUST do if you want to run your entire customer-facing business with AI: 1. Create a truly excellent knowledge base. Your AI is only as good as the content you feed it. If you’re starting from zero, aim for one post per day. Answer a support question by writing a post, reply with the post. After 6mo you have 180 posts. 2. Have Robb’s CustomGPT edit the posts to be consumed by AI. Robb created a GPT (link below) that tweaks posts according to Intercom’s guidance for creating content for Fin. The content is still legible to humans, but optimized for AI. 3. Eliminate recursive loops - because pissed off customers won’t buy If your AI can’t answer a question but sends the customer to an email address which is answered by the same AI, you are in trouble. Fin’s guidance feature can set up rules to escalate appropriately, eliminate loops, and keep customers happy. 4. Look at every single question every single day (yes, EVERY DAY). Every morning Robb looks at every Fin response and I look at every Delphi response. If they aren’t as good as they could possibly be, we either revise the response, or Robb creates a support doc to properly handle the question. 5. Make sure you have FAQs, Troubleshooting, and Changelogs. FAQs are an AI’s dream. Bonus points if you create FAQ’s written exactly how your customers ask the question. We have a main FAQ, and FAQs for each sub section of our support docs. Detailed troubleshooting gives the AI the ability to handle technical questions. Fin can solve 95% of script install issues because of our Troubleshooting section. Changelogs allow the AI to stay on top of what’s changed in the app to give context to questins about features and UI as it changes. 6. Measure your AI’s performance and keep it improving. When we started using Fin over 1y ago, we were at 25% positive resolutions. Now we’re above 70%. You can actively monitor positive resolutions, sentiment, and CSAT to make sure your AI keeps improving and delivering your customers an increasingly positive experience. TAKEAWAY: Every Founder wants to replace entire teams with AI. But nobody wants to do the actual work to make it happen. Everybody expects to flip a switch and have perfect customer service. The reality? You need to treat your AI like your best employee. Train it daily. Give it the resources it needs. Hold it accountable for results. Here’s the truth that the LinkedIn clickbait won't tell you… The KEY to successfully running entire business units with AI? Your AI is only as good as the content you feed it. P.S. Want Robb's CustomGPT? We just launched 6-part video series on how RB2B trained its agents well enough to disappear for a week and let AI run the entire business. Access it + get all our AI tools: https://www.rb2b.com/ai

🔥 Stop Using AI Wrong: The SMB Business Guide to Building Smarter Teams  I've consulted with dozens of small businesses on AI implementation, and here's the truth: Most are focusing on the wrong things. You don't need million-dollar budgets or fancy enterprise solutions. You need a strategy that makes your entire team smarter. Here's your 3-step playbook for using AI to build collective intelligence in your small business: Team Memory Enhancement ✅ Use AI to document and organize your team's knowledge ✅ Create a simple AI-powered internal wiki using tools like ChatGPT ✅ Help new hires get up to speed faster Attention Optimization ✅ Use AI to streamline communication and reduce meeting overload ✅ Automate routine tasks to free up creative thinking time ✅ Focus your team on high-impact activities Collaborative Decision-Making ✅ Leverage AI for data-driven insights ✅ Use AI to generate multiple solutions for team evaluation ✅ Keep humans in the loop for final decisions 🚫 Common Mistake: Using AI to replace team members ✅ Better Approach: Use AI to amplify your team's capabilities Real Example: A 12-person marketing agency increased productivity by 40% by using AI as a "team coach" rather than a replacement tool. The secret? They focused on enhancing their team's collective intelligence rather than just automating tasks. Your small business's advantage is agility. Use it wisely. What's your experience with AI in your small business? Share below! 👇#SmallBusiness #AI #TeamProductivity #BusinessGrowth #SMB #Leadership

Exploring the Possibilities: AI Agents as Pricing Analysts AI’s potential in business is rapidly expanding... with new capabilities emerging from platforms like OpenAI. One fascinating example from OpenAI is the development of a Personal AI Pricing Analyst for retail businesses. Let’s be clear: not every organization needs a pricing agent. But this use case demonstrates just how customizable and powerful today’s AI tools have become. Imagine you own a yoga attire shop. With these new AI capabilities, it’s now possible to build an AI agent that can: - Collect real-time competitor pricing data (think Alo Yoga, Uniqlo, and others) - Analyze your store’s sales to surface high-performing products and revenue drivers - Automatically flag mispriced items outside a set market range - Generate plain-language reports (no technical jargon, just actionable insights) What once required heavy resources and months of development is now achievable in a fraction of the time using solutions like OpenAI’s responses API, Code Interpreter, and web integrations. While your business might not need this exact solution, the broader point is clear: AI agents are opening new doors for custom automation and decision support. Curious about other innovative use cases or want to see how these tools could work for you? Let’s discuss in the comments below, I’d love to hear your thoughts.