When you’re accountable but not in charge as a PM This is one of the silent struggle of many Project Managers. One of the most persistent challenges we face as PMs(this is also applicable to Scrum) is managing poor #performance on a project team without direct #authority over the individuals involved. Yes, you’re responsible for the outcomes, timelines, budget and deliverables. But the people doing the work report elsewhere.🙃 So what do you do when performance is slipping and the #project is on the line? Here’s how I’ve approached it over time: ✅ Lead with project impact, not personal judgment. Focus on how delays or quality issues affect project dependencies and commitments, not the individual’s shortcomings. → “When the database design is delayed, it holds up development and puts our go-live date at risk.” ✅ Use your PM tools as leverage. ↳Dashboards, status reports, and steering committee updates bring natural accountability. Visibility often drives improvement. ✅ Set clear expectations early. ↳At kickoff, establish deliverable standards, communication norms, and escalation paths. When performance dips, you're not starting from scratch, you're referring back to agreed norms. ✅ Stay connected with functional managers. ↳Check in regularly so that when issues arise, you can raise them with specific impact and evidence. Those relationships make a real difference. ✅ Structure your project around your strengths. ↳Assign critical-path tasks to high-reliability team members. For underperformers, just break work into smaller chunks with more checkpoints and fallback options. ✅ Document consistently. ↳Every missed handoff, scope issue, or conversation gets recorded. Oh yes! This is about protecting the project and enabling functional managers to take informed action. ✅ Use retrospectives wisely. ↳Sometimes team feedback surfaces patterns that direct confrontation doesn’t. Retrospectives can be a powerful tool for collective accountability. At the end of the day, our greatest source of influence is the visibility we have as PMs. We see the full picture, where things connect, where they’re lagging, and what the consequences are. 📍And with that perspective, we can lead without needing the org chart to validate it. Isn't that amazing?? Lol I'd love to hear from you. Ever had to fix performance issues on your project team without formal authority over the person involved? Follow 👉 Benjamina Mbah Acha for insights that help you plan, execute, and deliver projects with confidence.
How to Foster Accountability in Project Time Management
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Summary
Accountability in project time management means creating a system where every team member takes responsibility for their tasks, ensuring deadlines are met and goals are achieved. This involves clear communication, setting expectations, and building a culture of ownership and trust.
- Define clear expectations: Establish detailed goals, deadlines, and responsibilities at the outset to eliminate ambiguity and provide clarity for everyone involved.
- Conclude meetings with ownership: Dedicate time at the end of every meeting to assign specific actions, owners, and deadlines to ensure accountability is built into the workflow.
- Track and review progress: Use tools like dashboards, regular check-ins, and retrospectives to monitor progress, document outcomes, and address issues promptly.
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Do you close every meeting with actions and deadlines? Does every deadline have accountability? How you close your meetings and conversations can make or break your project and the team's productivity and momentum. If you are closing with actions, great! If those actions are not assigned a deadline and accountability, well...that's not great. And, it happens more often than not, especially when a meeting goes really well. Nobody likes to break the momentum of the meeting's success by assigning deadlines and let alone, talk about accountability. But when we fail to assign actions with deadlines and accountability, we are leaving our success to chance and making it much more difficult to hold ourselves to account. As a general practice save the last 10 minutes of every meeting to assign actions, deadlines and accountability. Here are 3 questions you can begin to use consistently if you aren't already: 🎯 What actions do we need take on and by when? (action + deadline) 🎯 Who will take that action on and by when? 🎯 To the owner of the action...How do you want to be held accountable for that action? When you get in the pactice of closing every meeting with actions, owners, deadlines and accountability, you are setting you and your team up for success. Try this #Tuesdaystip and let me know how it goes! ** For more tips and tools to communication effectively on your team, join over 87,000 Learners in my Linkedin Learning course, "Communication Skills for Modern Management". Link in comments. #Tuesdaystip #accountability #actionitems #meetingmanagement #emotionalintelligence
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5 Ways to Build a Culture of Accountability Accountability isn’t about blame. It’s about ownership. Here’s how to create a culture where everyone steps up. 1. Set clear expectations. ➜ Ambiguity kills accountability. ➜ Example: Define goals with deadlines like, “This project is due by Friday at noon.” ➜ When everyone knows what’s expected, they’re more likely to deliver. 2. Lead by example. ➜ Accountability starts at the top. ➜ Example: Admit mistakes openly with, “That was my error, here’s how I’ll fix it.” ➜ When leaders own their actions, teams follow. 3. Provide regular feedback. ➜ Accountability thrives on communication. ➜ Example: Use weekly check-ins to review progress and offer support. ➜ Feedback turns effort into improvement. 4. Recognize and reward ownership. ➜ Celebrate those who step up. ➜ Example: Highlight a team member who went above and beyond in a group meeting. ➜ Recognition reinforces the behavior you want to see. 5. Address issues promptly. ➜ Don’t let problems linger. ➜ Example: Have a candid conversation when commitments aren’t met, starting with, “Let’s talk about what happened.” ➜ Immediate action prevents small issues from growing. Accountability isn’t about pressure. It’s about trust. When people own their work, they own the outcomes. ❓ Which of these strategies will you use today? ♻️ Repost to your network. ➕ Follow Nathan Crockett, PhD for daily insights.
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Your team isn't lazy. They're confused. You need a culture of accountability that's automatic: When accountability breaks down, it's not because people don't care. It's because your system is upside down. Most leaders think accountability means "holding people responsible." Wrong. Real accountability? Creating conditions where people hold themselves responsible. Here's your playbook: 📌 Build the Base Start with a formal meeting to identify the real issues. Don't sugarcoat. Document everything. Set a clear date when things will change. 📌 Connect to Their Pain Help your team understand the cost of weak accountability: • Stalled career growth • Broken trust between teammates • Mediocre results that hurt everyone 📌 Clarify the Mission Create a mission statement so clear that everyone can recite it. If your team can't connect their role to it in one sentence, They can't make good decisions. 📌 Set Clear Rules Establish 3-5 non-negotiable behaviors. Examples: • We deliver what we commit to • We surface problems early • We help teammates succeed 📌 Point to Exits Give underperformers a no-fault, 2-week exit window. This isn't cruelty. It's clarity. 📌 Guard the Entrance Build ownership expectations into every job description. Hire people who already act like owners. 📌 Make Accountability Visible Create expectations contracts for each role. Define what excellence looks like. Get signed commitments. 📌 Make It Public Use weekly scorecards with clear metric ownership. When everyone can see who owns what. Accountability becomes peer-driven. 📌 Design Intervention Create escalation triggers: Level 1: Self-correction Level 2: Peer feedback Level 3: Manager coaching Level 4: Formal improvement plan 📌 Reward the Right Behaviors Reward people who identify problems early. (not those who create heroic rescues) 📌 Establish Rituals Conduct regular reviews, retrospectives, and quarterly deep dives. 📌 Live It Yourself Share your commitments publicly. Acknowledge your mistakes quickly. Your team watches what you do, not what you say. Remember: The goal isn't to catch people failing. It's to create conditions where: • Failure becomes obvious • And improvement becomes inevitable. New managers struggle most with accountability: • Some hide and let performance drop • Some overcompensate and micromanage We can help you build the playbook for your team. Join our last MGMT Fundamentals program for 2025 next week. Enroll today: https://lnkd.in/ewTRApB5 In an hour a day over two weeks, you'll get: • Skills to beat the 60% failure rate • Systems to make management sustainable • Live coaching from leaders with 30+ years experience If this playbook was helpful... Please ♻️ repost and follow 🔔 Dave Kline for more.