Adaptive Leadership In Change

Your leadership team is underperforming. (And cracking the whip harder won't fix it.) Here's what nobody tells you about accountability: The harder you push, the less they deliver. I've watched CEOs destroy their executive teams this way: 🔥 Public callouts in meetings 🔥 Micromanaging every decision   🔥 Threats disguised as "motivation" 🔥 Fear-based deadline pressure Result: Your best leaders become corporate zombies. They show up. They comply. They stop caring. The expensive truth: Fear creates compliance. Clarity creates commitment. And you need commitment to win. Real story from last month: → CEO constantly berated his team for missing targets → 3 VPs quit in 6 months → Company lost $2M in transition costs alone Different CEO, different approach: → Created radical clarity around expectations → Listened without judgment → Built safety to admit mistakes early → Revenue up 40% in 12 months The difference? One used accountability as a weapon. The other used it as a framework for excellence. The 4 frameworks that create compassionate accountability: 1. RACI Matrix - Ends the "whose job is this?" chaos (Everyone knows their lane AND their value) 2. OKRs - Aligns hearts and minds (Shared goals create shared ownership) 3. EOS Accountability Chart - One person, one seat (Clear ownership without overlapping egos) 4. OGSM - Strategy meets reality (No more "I thought you meant..." conversations) But here's the key: These aren't hammers to hit people with. They're maps to help people win. The paradox of leadership: High standards + High support = High performance High standards + Low support = High turnover Your leadership team doesn't need more pressure. They need more clarity. Because when accountability comes from compassion, not control: → Problems get solved, not hidden → Leaders take ownership, not cover → Teams push forward, not back Stop managing through fear. Start leading through frameworks. Your leadership team is capable of greatness. But only if you create the conditions for it. Save this. Share it with your team. Because the best leaders don't create followers. They create owners. And ownership starts with clarity. P.S. Want a PDF of my Accountability Cheat Sheet? Get it free: https://lnkd.in/dpWsuT4b ♻️ Repost to help a CEO in your network. Follow Eric Partaker for more leadership insights. — 📢 Want to lead like a world-class CEO? Join my FREE TRAINING: "How to Work with Your Board to Accelerate Your Company’s Growth" Thu Jul 10th, 12 noon Eastern / 5pm UK time https://lnkd.in/dCJ-nCxM 📌 The CEO Accelerator starts July 23rd. 20+ Founders & CEOs have already enrolled. Learn more and apply: https://lnkd.in/dgRr89bM

Innovation is the lifeblood of progress, but it doesn’t happen by chance. It’s cultivated in environments where team members feel safe to share ideas and challenge the status quo. Creating a culture of innovation means nurturing an environment where bold ideas can flourish. It’s about openness, diverse perspectives, and the freedom to experiment. When people feel empowered to speak up, creativity thrives, and true innovation follows. So, how do you create such a culture? 1️⃣ Embed a Growth Mindset: Encourage continuous learning and development across all levels of the organization. Provide resources for professional growth and celebrate learning milestones, fostering an environment where knowledge and skills are constantly evolving. 2️⃣ Facilitate Cross-Functional Collaboration: Break down silos and encourage teams from different departments to work together. Cross-functional projects can bring fresh perspectives and spur innovative solutions that wouldn’t emerge in isolation. 3️⃣ Implement Structured Feedback Mechanisms: Establish regular feedback processes focused on constructive criticism and actionable insights. Ensure psychological safety so team members feel secure, viewing feedback as an opportunity for growth rather than critique. 4️⃣ Encourage Calculated Risks: Promote a culture where calculated risks are welcomed. Empower your team to explore new ideas and approaches without fear of failure. Recognize and reward innovative efforts, even when they don’t result in immediate success. By embedding these principles into your organizational culture, you can pave the way for continuous growth and success. Let’s create spaces where innovation is not just an aspiration but a tangible reality. #Leadership #Innovation #FutureOfWork

What does it take to lead through digital disruption? It’s not the flashiest technology, or the latest platform. It’s something more human, and far harder to cultivate. Leading through disruption means staying curious when others are overwhelmed. It means asking what’s changing, but also what’s still worth holding on to. It means embracing uncertainty without confusing it for chaos. While leading, I like to ask myself a few questions now and then ✅ Do we feel safe to challenge assumptions? If not, why? ✅ Do we treat learning as a muscle? I believe that the best leaders create environments where change isn’t a threat but a shared opportunity. Disruption is hard. But leadership through disruption is a skill one can build - one question, one experiment, and one bold decision at a time. Scale, for me, isn’t just about growing bigger; it’s about growing wiser, more resilient, and better equipped to solve problems together. According to the McKinsey insights report of 2025, the future of operations in 2025 is promising. Companies that lean into tech, cross-functional collaboration, and curiosity can power up productivity. Competitive advantage relies not just on technological integration but on a disruptive mindset.

Facilitate with finesse! Facilitating interactions, such as meetings, panels, and important conversations, is critical to success both in business and in life. Facilitation, when done well, can catalyze collaboration, increase learning, and bring people closer together. In my latest Stanford University Graduate School of Business video, you will learn the "5 P's of Effective Facilitation" that I teach my Essentials of Strategic Communication students. You can access the video via the link in the comments. Plan for Patterns: Facilitators need to rely on pattern recognition – the ability to notice the interconnected ways participants communicate. We can hone our pattern recognition by doing recon, reflection, and research in advance. We can ask ourselves: What topics are likely to come up? Is there a history to be aware of? Who likes to share and who is shy? Provide a clear Purpose: Defining and communicating our purpose -- what do we want our participants to know, keel, and do-- at the beginning of our communication helps align participants, prioritize what is said, and allows us to assess success at the end. Promise Psychological safety: Establishing and enforcing ground rules helps with this psychological safety. Setting these expectations early in the interaction or through a calendar invite in advance can help jump start interactions. Being sensitive to equity of involvement is also critical, especially when some participants may be in person and others are remote. To highlight participation equity, start conversations by referring to those who are not in the same location as you. Establish a positive Presence. By using inclusive language, we can invite participants and audience members into the conversation. Examples of inclusive phrases might be: When posing a topic: “As many of you know…” or when asking a question: “Many of us are wondering…”. You can also take a poll or invoke a shared experience everyone has previously had. Physical presence is also important for facilitation. Positioning yourself so everyone can see you and remaining open to the majority of people helps people feel involved. When gesturing, do so broadly and gesture toward the audience when you use inclusive phrases. Paraphrase ideas: Like a Swiss Army knife, paraphrasing can help you with many challenging tasks. Paraphrasing refers to taking a key concept or idea someone has said and highlighting it. Unlike a 5-year old who parrots back everything that is said, paraphrasing extracts the key essence of what is said and leverages it to solve communication conundrums. By utilizing these tools, you will be able to run better meetings, have more engaging panels, and connect better in your conversations. To learn more about honing and developing communication skills, please listen to Think Fast, Talk Smart the podcast wherever you get podcasts including YouTube. A big thank you to Kelsey Doyle and Marc Strong for producing this video.

Here is my latest Harvard Business Review article with Michael Wade (and our collaborator, Shih-Han Huang) — the third in our trilogy on the seven tensions leaders must navigate in times of digital disruption. In this new piece, we asked: Which of these tensions matter most when it comes to leading digital initiatives successfully? Our study of 300+ leaders across industries surfaced a clear answer: The leaders who thrive are those who can balance curiosity and focus. Curiosity: scanning widely, staying alert to shifts in technology and markets. Focus: going deep, committing resources, and seeing promising ideas through to impact. It’s not either/or — it’s about going wide, then going deep, and then repeating the cycle. You can read the full article here: https://lnkd.in/dr256kmT (Links to the first two articles are in the comments.)

Tired of being the bottleneck? Speak like a leader who inspires. No one teaches us how to be great leaders. Most of us learn by observing those we’ve worked for. We pick up habits along the way - some helpful, others not so much. If we’re honest, we’ve all used phrases that unintentionally demotivate our teams. I know I have. The good news is that leadership is a skill, and like any skill, it can be refined. We can choose to intentionally use words that motivate and inspire, rather than try to control and criticise. It's a small shift, but it can have a big impact. Next time you feel frustrated or find it hard to inspire your team into action, try using language that encourages collaboration and growth. 1/ Instead of saying: "You need to fix this." ↳ Try saying: "Can you walk me through how you plan to approach this?" 2/ Instead of saying: "Don't make mistakes like this again." ↳ Try saying: "What can we take away from this to avoid it happening again?" 3/ Instead of saying: "Just do it the way I showed you." ↳ Try saying: "How would you approach this? Let’s compare ideas." 4/ Instead of saying: "Who's responsible for these mistakes?" ↳ Try saying: "Let’s work together to understand what happened and prevent it next time." 5/ Instead of saying: "I might as well do it myself." ↳ Try saying: "I see you’re struggling with this - how can I help you succeed?" 6/ Instead of saying: "That's not how we do things." ↳ Try saying: "Can you walk me through why you’ve done it this way?" 7/ Instead of saying: "This didn’t go as planned." ↳ Try saying: "I appreciate the effort - how can we adapt this together?" 8/ Instead of saying: "I’ll just save time and do it myself." ↳ Try saying: "I trust your judgment to take this forward. What do you need to make it a success?" 9/ Instead of saying: "Why didn’t you tell me earlier?" ↳ Try saying: "What can we do to improve communication on this?" 10/ Instead of saying: "This isn’t good enough." ↳ Try saying: "What additional support do you need to make this even better?" Leadership isn’t about having all the answers. It’s about creating an environment where others feel trusted, supported, and capable of success. 👉 What phrases do you use to motivate your team instead of micromanaging them? ♻️ Share this post to help your network build stronger leadership skills. 🔔 Follow me, Jen Blandos, for actionable daily insights on business, entrepreneurship, and workplace well-being.

Leadership matters. This maxim is always true, but never more than when an organization is confronting the volatility and uncertainty from disruption. In our 6th annual AlixPartners Disruption Index, those companies that are performing best have leaders that are pushing their organizations to do more at greater speed. A subset of companies within our study—about 7% of the total—are leading their industries in both revenue and profit growth. These are the superstars within their industries, best able to confront the challenges from disruption and seize its opportunities. The leaders of these companies are asking more from their teams and are more frustrated when they encounter organizational inertia. These best-performing companies are 27 percentage points more likely to expect their business models to change significantly over the next 12 months (65% vs. 38% of everyone else). Almost unanimously (96%), they expect to make transformational or material acquisitions over the next 12 months, and they are more likely to be shifting their manufacturing and supplier footprint due to geopolitical concerns. They worry more about the future of their organizations and their personal ability to meet the challenges they face. However, these leaders are also more confident. Seventy-five percent are “extremely optimistic” about the impact of AI on their company (compared to 30% of everyone else), and they are much more likely to be leaning into their digital investments. They are more likely to say that productivity among their employees is rising and that their organizational culture is a competitive advantage in the face of disruption. The pace of change is increasing. The impact from an interconnected web of disruptions is expanding. A productivity revolution is emerging. Tomorrow’s leaders will be those that position themselves for these opportunities today. Read more in the 2025 AlixPartners Disruption Index: https://lnkd.in/e_TyXrBw

𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗶𝗻 𝗧𝗶𝗺𝗲𝘀 𝗼𝗳 𝗘𝗰𝗼𝗻𝗼𝗺𝗶𝗰 𝗨𝗻𝗰𝗲𝗿𝘁𝗮𝗶𝗻𝘁𝘆: 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗧𝗶𝗽𝘀 𝗳𝗼𝗿 𝗥𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲 In today’s fast-evolving world, uncertainty is the only constant. From global trade tensions to rapidly shifting markets, CEOs—especially in financial services-are navigating a complex intersection of challenges. It is not just about managing internal changes; it is about responding to customer needs, adapting to disruptions, and leading teams through unpredictability. In my experience, leadership in these times isn’t automatic, it demands deliberate action, clear vision, and a purposeful approach. I’d like to share some strategies that I have used in my leadership journey to navigate uncertainty, build resilience, and drive success: •𝗟𝗲𝗮𝗱 𝘄𝗶𝘁𝗵 𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝗰𝘆, 𝗖𝗮𝗹𝗺, 𝗮𝗻𝗱 𝗩𝘂𝗹𝗻𝗲𝗿𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Leaders often feel pressured to have all the answers. However, acknowledging challenges and being transparent about what you know—and what you don’t—builds trust with your leadership team. By leading with calm and vulnerability, you create an environment where innovation and adaptation can flourish. •𝗘𝗺𝗽𝗼𝘄𝗲𝗿 𝗬𝗼𝘂𝗿 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗧𝗲𝗮𝗺: Ensure the C-Suite has the authority, resources, and support to drive their areas of the business. When your leadership team has autonomy, they are better equipped to make decisions that guide the organization through uncertainty. •𝗘𝗺𝗽𝗮𝘁𝗵𝘆 𝗮𝗻𝗱 𝗔𝗰𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Leadership isn’t just about strategy; it’s about understanding the pressures your team faces. Regular check-ins and support help your leadership team feel valued and equipped to perform with resilience. •𝗕𝗮𝗹𝗮𝗻𝗰𝗲 𝗦𝗵𝗼𝗿𝘁-𝗧𝗲𝗿𝗺 𝗔𝗰𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗟𝗼𝗻𝗴-𝗧𝗲𝗿𝗺 𝗩𝗶𝘀𝗶𝗼𝗻: addressing immediate challenges is important, great leaders keep the long-term vision in sight. Align your decisions today with the future goals to ensure your leadership team is always working towards broader objectives. •𝗘𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗔𝗱𝗮𝗽𝘁𝗮𝘁𝗶𝗼𝗻: Uncertainty brings both challenges and opportunities. As a CEO, you must foster a culture where your leadership team feels empowered to innovate, take risks, and adapt to changing circumstances. Businesses that embrace change will thrive. •𝗕𝘂𝗶𝗹𝗱 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝘃𝗲 𝗥𝗲𝘀𝗶𝗹𝗶𝗲𝗻𝗰𝗲: Resilience thrives when teams work together. When your leadership team is aligned and resilient, the entire organization becomes better equipped to weather challenges and seize opportunities.  Leadership is about empowering teams, navigating uncertainty with clarity, and building resilience for long-term success. By embracing these values, we can shape a future defined by trust, innovation, and strength. How are you empowering your teams to rise above the challenges of today? Let’s continue the conversation-share your thoughts on leading through uncertainty and how we can all adapt and thrive.

What I Wish More Leaders Knew About Resistance to Change I was chatting with Ivan Zenović recently about all the significant change programs we've led, from global tech giants to government departments to luxury maisons. One pattern always emerges: Resistance isn’t a sign of a problem. It’s a sign that people are processing. Yet many leaders take it personally. They see pushback and assume people are lazy, negative, or “not on board.” But here’s the truth: Most resistance isn’t about the change itself. It’s about what that change represents: 🔹 Loss of control 🔹 Uncertainty about the future 🔹 Fear of failure or being left behind 🔹 Lack of trust in the process or the people leading it If you’re a leader navigating change, here’s what I wish you did: Listen without defensiveness. People aren’t resisting you. They’re trying to protect what matters to them. Don’t just share the “whinge” (problem). Explain the “why & the wins” (solution and outcomes). Transparency builds trust. Involve your people early. Co-creation → ownership. Train your leaders to lead change, not just manage it. There’s a time and a place for both. Resistance is not the enemy. It’s an invitation to listen, to connect, and to lead with more empathy. What’s the most surprising resistance you’ve ever encountered during change? I’d love to hear how you navigated it 👇 P.S. Want some guidance on how to even start conversations about change? Ones that are real and relevant, not hyped hysteria. DM me for more info on FUTURE TALK, a team-based card game I created to solve this very challenge. #ChangeLeadership #OrganizationalChange #FutureOfWork #Transformation #ChangeManagement #EmpathyAtWork #FutureFitleaders

One thing I hear a lot - and it shows up in every engagement survey: "My organisation doesn’t provide enough learning and development opportunities." Oooof. 😑 If you’re a People & Culture leader, you’re probably thinking one of three things: "WTAF - we just ran a heap of training this year." 😵 "But you had learning budgets and no one used them." 🫠 "We’ve got this thing and no one’s even logged in." 🙃 Having been there…I feel that pain. 💡 So why does this happen? I think "not enough L&D" is rarely about the volume of opportunities. It’s about the perception of value. When learning feels disconnected from real work, people won’t prioritise it. "I don’t have time" is often code for "I don’t think this will help me right now." Here's what I've seen work: 1️⃣ Make it visible: If your leaders aren’t into learning and talking about it, why would their team be? Get managers to lead by example, talk about what they’re learning and show that continuous development is valued and recognised. If you only did one thing - it would be this. 2️⃣ Ask and listen: Don’t assume. Ask people what skills they actually want to build (or what problems/gaps they want to solve) and connect those to the goals of your organisation. 3️⃣ Make it the norm: Build it into regular team habits and workflows, so it becomes part of work not "ergh another thing to do". Regular nudges and reminders keep it top of mind and expected. I’ve seen full teams commit to small L&D actions that have literally changed their language and how they talk to each other about work. The learning compounds when everyone’s in it together. 4️⃣ Keep it practical: If someone can’t use it today, they probably won’t use it at all. Give the people some instant gratification. This was my big focus area when creating Learna. 5️⃣ Close the loop: After any training get feedback on what worked and what didn’t. Use this info to continuously iterate and improve what’s on offer. If learning feels valuable in the moment, people make time. Have you come up against this before? What have you seen work well? #learninganddevelopment #peopleandculture #engagementsurvey #learnforwork #worklife