The Delhi Metro Rail Project attributes its success not just to meticulous planning but critically to strategic vendor selection. A month ago when Delhi Metro Rail Project celebrated its 21st anniversary, one of the key aspects that stayed with me, was the emphasis on the right vendor partners who led to this historical success! In manufacturing too, in such high-scale CapEx projects, vendor selection plays a crucial role. Vendor selection emerges as a multifaceted challenge as it demands a focus on technological compatibility, scalability, and great control over financial and operational risks. Hence, when we navigate through the complexities of vendor selection, understanding how to assess their strengths and weaknesses becomes imperative. Some of the key aspects to look at: Performance Metrics: How does a vendor fare on parameters like technical capability, quality of execution, timely delivery, safety, and cost? These metrics paint a comprehensive picture of what to expect. Feedback from Previous Clients: One of the most telling indicators of a vendor's reliability and performance is the feedback from those who have walked this path before. Positive experiences, challenges resolved, and the ability to meet and exceed expectations speak volumes. Experience on Similar Projects: Experience in the relevance of their past projects to your current needs. Vendors with a track record of successfully executing projects of similar scale and quality bring invaluable insights and a higher probability of project success. Vendor-Job fit: We have learnt that the vendor ecosystem, especially MSMSE, is quite dynamic and vendor compatibility wrt the specific job is crucial. Experience on similar projects helps, but also their readiness for today’s needs based on bandwidth and financial position plays a key role. Witnessing the critical role vendor selection plays in projects’ success, such as the Delhi Metro Rail Project, it's clear that choosing the right partners is a strategic imperative. This is also why the right market intelligence & and evaluation tools will help you find vendors who will be the pillars upon which your project’s success is built. #VendorManagement #ProcurementExcellence #ProjectManagement
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We’ve helped over 3,000,000 attendees check in to events. Here’s what we learned. 1. Coach the check-in staff on how to greet attendees. That’s far more important than how to use the tech. 2. A 2-5 minute line is a good thing. Attendees chat. It warms up the ‘networking juice’. 3. Create a 'service desk' AND put it off to the side. Get people with issues out of line. 4. Let attendees make basic edits from the Kiosk - it will reduce service desk requests by 90%. 5. Make sure your platform supports offline check-in if the internet does go down. 6. If you have a big reg area, have little flags that check-in staff can raise if they need a printer tech to come over and restock. 7. Pre-printing the stock significantly increases print speed onsite. 8. The biggest attendee experience improvements came from events that consolidated registration and badge printing into a single platform. E.g. Accelevents 9. Look for what could go wrong. Story - we were running check-in for an event with 40 kiosks. The power strips were daisy-chained together. One of the check-in staff had a busy foot that unplugged the extension cord TWICE and took out half the printers. 10. Design your badges and do your test prints at least 30 days in advance but still order at least 100 badges for test prints on site. 11. Test crazy-long names, companies, and job titles on your badges. Your badge software should automatically adjust the font size to prevent text wrap. 12. Different roles require different colored shirts. Much easier to find help and route attendees. E.g. Service desk, printer tech, decision maker. 13. Have a plan for walk-ins. 14. Make sure everyone knows who can make executive decisions AND how to find that person. 15. Have a backup for 👆. Reminder: On event day, you can’t do everything. Empower your team to make decisions. There isn’t time to ‘find you’. And finally- Have fun. Attendees pick up on your energy. What did I miss? #events #eventmanagement #eventmarketing
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I’ve been leading demand generation strategy for events at Microsoft and these are the top 3 key audience marketing strategies: First step when assigned to an event 🔍Segmentation and Targeting: It’s super important to understand the audience by breaking them down into specific segments based on their unique needs and behaviors. This enables us to deliver tailored messaging and campaigns. For example, we might segment our audience into "enterprise customers," "small businesses," and "individual users." By customizing our approach for each group, we ensure our marketing campaigns resonate and address their distinct challenges thus drawing them in as registered attendees. Secondly, a focus on ✍🏿Personalization and Engagement: As a demand gen lead, I want to make our interactions feel personalized to ensure our target audience engages with any content we put out so we can foster deeper connections. This includes personalized email campaigns, product and event recommendations, and targeted ads. In our touch points we also showcase various other pull-through methods such as interactive content such as webinars, surveys, and live events to keep our audience engaged. By understanding and addressing individual needs, we create a more meaningful and impactful relationship with our customers and partners. Last but not least 📝Storytelling and Content Marketing: As a storyteller myself, it’s important to me that we craft compelling narratives that showcase the benefits of our products and services through our events. Through a mix of content formats like blog posts, whitepapers, case studies, and social media updates, we tell stories that highlight how our solutions solve real-world problems. For example, we might share stories about how our cloud services have transformed businesses, or how our AI technologies are driving innovation, or how AI-skilling is making an impa on real people. This approach helps build an emotional connection with our audience, making Microsoft a trusted and relatable brand. These are only a few key strategies, but, by implementing these strategies, we drive demand generation and build lasting relationships with our customers and partners through our event experiences. As a demand gen lead, my workstream is the first touchpoint to the potential attendee — and I love to make it a magical one. Are you an event marketer? What are your marketing tactics? Share below. Here's to successful marketing! 📈🚀 #theBOLDjourney #audiencemarketing #eventmarketing
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𝐓𝐡𝐞 𝐫𝐞𝐚𝐥 𝐰𝐨𝐫𝐤 𝐛𝐞𝐠𝐢𝐧𝐬 𝐚𝐟𝐭𝐞𝐫 𝐭𝐡𝐞 𝐥𝐚𝐬𝐭 𝐝𝐢𝐬𝐡 𝐢𝐬 𝐬𝐞𝐫𝐯𝐞𝐝. At Magazine St. Kitchen, hosting events—from fine dining pop-ups to chef-led masterclasses—is what we are all about. But the experience doesn’t end when the guests leave. Once the space quiets down, our team gathers for something equally important: the debrief. This is where we unpack every aspect of the event, diving into what worked, what didn’t, and how we can push the experience further. It’s a non-negotiable part of how we grow. In hospitality, where details define the experience, these sessions help us see not just the obvious adjustments but the subtle shifts that can elevate our events in ways our guests might never even notice consciously. It’s how we transform an event from “good” to “unforgettable.” Here are some key takeaways from our debrief process: 1. Encourage Candid Feedback: Our debriefs are a safe space where every team member’s voice counts. True growth happens when each person—from chefs to servers—feels comfortable sharing their perspective, no matter how critical. 2. Look Beyond the Obvious: Understand the "why" behind each moment. Look for patterns and insights that might not seem obvious on the surface but could shape how you operate in the long term. 3. Focus on the Micro-Details: Often, it’s the tiniest adjustments that create the biggest impact. From the way dishes flow out of the kitchen to those small moments that leave a lasting impression, honing in on micro-details helps us consistently deliver a seamless experience. 4. Turn Insights into Strategy: A debrief only adds value if it leads to actionable change. Documenting the key insights and turning them into strategies helps us evolve with each event. The debrief is an invaluable tool for any business that wants to deliver experiences people remember long after they have left. #india #hospitality #leadership #culture #growth #success
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Most teams don’t get better because they don’t take time to debrief. Last year, I had the honor of doing a bunch of leadership development work alongside my dear friend and amigo, Michael French. He’s a multi-time founder with successful exits, a fantastic family, and a heart of gold. One of the most powerful tools we taught together (really he, Michael O'Brien, and Admiral Mike McCabe taught, and I amplified in my sessions) was the concept of a Topgun-style debrief — and then we practiced it ourselves after every single session as a group. It’s a simple but transformative ritual. After every experience, we’d ask each other: What went well? What could have gone better? And what actions will we take to be even better next time? That’s it. Just three questions. But when asked in a space of trust, it opens the door to continuous improvement, honest reflection, and shared learning. The coolest part? Michael started doing it at home with his son — and now his son comes home from school excited to debrief the day with his dad. That’s when you know the tool is working. The origins of this approach go back to the Navy Fighter Weapons School — better known as Topgun. In the 1960s, Navy pilots were underperforming in air combat. So they changed the way they trained. But more importantly, they changed the way they debriefed. They created a culture of constructive, positive, inclusive performance reviews — grounded in trust, openness, and the pursuit of excellence. Led to a 400% improvement in pilot effectiveness. The philosophy was clear: the debrief is not about blame or fault-finding. It’s not about who “won” the debrief. It’s about learning. It’s about getting better — together. The tone is collaborative, supportive, and often informal. The goal is to build a culture of reflection where people feel safe enough to speak, to listen, and to grow. Most organizations only do debriefs when something goes wrong. But if we wait for failure to reflect, we miss all the micro-moments that help us move from good to great. Excellence isn’t a destination. It’s a mindset. It’s the discipline of always being open to improvement — even when things are going well. Especially when things are going well. So here’s my nudge to you: give this a try. Whether it’s with your team, your family, your partner, or just yourself at the end of the day — ask those three simple questions. What went well? What could have gone better? And what actions can we take to be even better next time? Let me know if you do. I’d love to hear how it goes.
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Training games are worthless because of a lack of this one element in most of them An effective debriefing In the past few months, I have researched quite a lot about training games on - Team Building - Leadership - Communication, etc. While every resource available out there on the net had the execution seamlessly shown, Most of them failed to show the debriefing of these games This is where real-time learning takes place. If your session has the usual balloon, rope and ball game without any relevance to the training topic, You will never be able to create the right impact. This is where trainers must focus on a few techniques to make the debriefing impactful. Let’s decode them 1️⃣ Plus Minus Interesting: After that fun-filled game, focus on extracting the following • What was positive? • What was negative? • What was interesting? 2️⃣ The Rose, Bud, Thorn: In this technique, use your observations from the last game to help the participants focus on the following: • A rose - What was done well? • A bud - What could have been better? • A thorn - What were the challenges faced while performing the act? 3️⃣ Tribal Council : In this technique, gather all the members in a circle. Ask a few of them to share their biggest ‘aha moment’. Make a note of their observations and relate the relevant points to the training topic 4️⃣ The Sharpshooter: In this technique, ask for 2 key takeaways from 3-4 people. Pick 1 keyword from their response. Ask mindful questions around that keyword to get further responses from those who did not share Debriefing isn't just about having a fun discussion. It's also about extracting maximum learning and growth from every experience. Which of these techniques did you find interesting? Let me know in the comments section #training #debriefing #learninganddevelopment #corporatetraining #personaldevelopment
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Turning Fashion into an Experience with Bottega Veneta latest Shanghai Activation A play on Immersion and Community Engagement. Rather than sticking to the traditional runway, the brand created a 𝐩𝐥𝐚𝐲𝐟𝐮𝐥, 𝐢𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐯𝐞 𝐬𝐩𝐚𝐜𝐞 featuring themed zones: Digital screenings, collectibles, gamified experiences, and limited-edition design objects. BV’s approach had a mix of offline discovery and digital amplification. Exclusive stickers, a surprise vending machine, and a fanzine activation encouraged attendees to engage and share their experiences across social platforms.. This kind of "𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐨𝐧-𝐝𝐫𝐢𝐯𝐞𝐧 𝐞𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭" is key for brands seeking to have a deeper cultural relevance. 𝐖𝐚𝐧𝐭 𝐭𝐨 𝐰𝐢𝐧 𝐢𝐧 𝐂𝐡𝐢𝐧𝐚? Turn storytelling into shareable, participatory moments. ---- #Luxury #Fashion #China #BV #RetailInnovation #SocialCommerce #ExperientialMarketing #BrandExperience
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One of the greatest strengths of the SEAL Teams, that often isn't apparent in movies or TV shows, is not the high-speed technology or rigorous physical fitness. It’s our ability to constantly innovate and adapt. We do this through a simple process: The DEBRIEF. After every mission, we’d review what went right, what went wrong, and what could to do to fix it. We'd take those lessons learned and roll them right into the planning and execution of the very next mission. And then repeat that process. But this tool isn’t limited to the military. The Debrief is one of the most underrated tools for performance improvement for any team. By getting your team together at the end of any project, work week, or training evolution, you can encourage everyone on your team to come up with ways to improve efficiency and effectiveness going forward. Here are a few guidelines to make it work for your team: 1. Let people know ahead of time to come up with at least two things: one thing that went well and one thing they think could be improved. 2. Take notes. This shows the team that their feedback matters and that lessons learned aren’t just lip service. 3. Have the most junior person speak first. Junior members bring a fresh perspective and, if they speak first, are less likely to be influenced by what others say. If they speak later, they might just echo the thoughts of more senior team members. Debriefs do more than identify areas for improvement. They build a culture of innovation, of continuous learning and improvement.
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Most build schedules fail by 8:00 am. Not because the gear is late, but because the thinking is. It doesn't matter how slick your logistics plan looks in Excel. If the right people and machines aren’t in place when crews arrive, you’re burning daylight. Here are 12 essential basics I’ve learned from decades of outdoor builds: 1. Allow Time for Crew Sign-On ↳ Crews aren’t instantly active, radios, paperwork, and briefings take time. 2. Sign Safety Officers and Core Teams on Early ↳ Inductions can’t begin if the safety staff arrive with the first crew. 3. Get Plant On-Site Early ↳ Forklifts and machinery should arrive before the gear they’re moving.A/B 4. Sequence Deliveries Logically ↳ No flooring = no staging. Avoid gear gridlock. 5. Plan for Plant Escorts in Public Spaces ↳ You’ll need spotters for every forklift and piece of machinery, build this into the plan. 6. Include Rest Breaks in the Schedule ↳ Not just for fairness, they’re a safety buffer for inevitable delays. 7. Set (and Stick to) a Hard Finish Time ↳ Avoid pushing through crew fatigue. Safer site, happier teams. 8. Communicate Arrival vs Ready Times ↳ Crews read schedules as arrival times. Build in prep margins. 9. Stack Deliveries in the Morning and Early Afternoon ↳ So you have time to build and organise the site in the late afternoon. 10. Overestimate Durations Generously ↳ Build in buffer times, especially on weather-prone sites. 11. Flag Quiet Periods for Vendors ↳ So they know when support crews will be offline or unavailable. 12. Honour the Logic of the Site ↳ Plan like someone who knows the terrain, not just the spreadsheet. Because tired crews make mistakes. And no client wants their show day cursed by burnout from bump-in. Trust me: no one's ever complained because you finished early. 🔔 Follow Iain Morrison for smarter ways to lead complex builds under pressure ♻️ Repost to help a crew chief or show caller avoid the next 7 am scramble
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Ahmedabad Crime Branch is leveraging advanced AI-based CCTV analytics to prevent stampede-like situations. Key Technology: Anti-Stampede Visual Analytics These systems use crowd movement detection, head count algorithms, and reference area mapping to estimate density and identify risk zones in real-time. How It Works: 1. Real-time Monitoring: AI-enabled CCTV cameras continuously analyse video feeds. 2. Crowd Density Estimation: 3. Pixel Analysis: Counts “black pixels” in greyscale images to approximate crowd size. 4. Object Detection: Models like Mask R-CNN detect heads or torsos to estimate numbers. 5. Threshold Triggers: Pre-set crowd density thresholds alert authorities when exceeded. 6. Anomaly Detection: Identifies abnormal behaviours such as: - Sudden surges or clustering. - Individuals falling or showing aggression. Response and Prediction: 1. Immediate Alerts: Sent to control rooms via LCDs or GSM messages. 2. Predictive Analytics: Forecasts crowd flow using real-time and historical data. 3. Reinforcement Learning: Improves evacuation strategies based on past incidents. Benefits: 1. Proactive Risk Prevention: Detects potential stampedes before they happen. 2. Real-Time Insights: More accurate than manual surveillance. 3. Public Safety: Reduces human error and enables fast response. 4. Resource Optimisation: Deploys personnel where needed most. 5. Data-Driven Planning: Informs future crowd management strategies. Challenges: 1. Accuracy Issues: Occlusions, lighting, and angles can impact detection. 2. AI Bias & False Positives: Poor training data may lead to misjudgments. 3. High Costs: Requires powerful processors and high-res cameras. 4. Privacy Concerns: Raises ethical questions around surveillance. 5. Infrastructure Integration: May be complex with legacy systems. 6. Threshold Calibration: Needs tuning to suit different environments. Human Role Remains Key: AI can alert, but response depends on ground personnel, as seen during past events like the Kumbh Mela. Use Cases: 1. Large Gatherings: Religious festivals, concerts, political rallies. 2. Transport Hubs: Airports, train stations. 3. Malls & Markets: Monitoring during high footfall. 4. Stadiums & Events: Managing entry/exit flows. 5. Tourist Spots: Preventing overcrowding.