🤔 How Do You Actually Measure Learning That Matters? After analyzing hundreds of evaluation approaches through the Learnexus network of L&D experts, here's what actually works (and what just creates busywork). The Uncomfortable Truth: "Most training evaluations just measure completion, not competence," shares an L&D Director who transformed their measurement approach. Here's what actually shows impact: The Scenario-Based Framework "We stopped asking multiple choice questions and started presenting real situations," notes a Senior ID whose retention rates increased 60%. What Actually Works: → Decision-based assessments → Real-world application tasks → Progressive challenge levels → Performance simulations The Three-Point Check Strategy: "We measure three things: knowledge, application, and business impact." The Winning Formula: - Immediate comprehension - 30-day application check - 90-day impact review - Manager feedback loop The Behavior Change Tracker: "Traditional assessments told us what people knew. Our new approach shows us what they do differently." Key Components: → Pre/post behavior observations → Action learning projects → Peer feedback mechanisms → Performance analytics 🎯 Game-Changing Metrics: "Instead of training scores, we now track: - Problem-solving success rates - Reduced error rates - Time to competency - Support ticket reduction" From our conversations with thousands of L&D professionals, we've learned that meaningful evaluation isn't about perfect scores - it's about practical application. Practical Implementation: - Build real-world scenarios - Track behavioral changes - Measure business impact - Create feedback loops Expert Insight: "One client saved $700,000 annually in support costs because we measured the right things and could show exactly where training needed adjustment." #InstructionalDesign #CorporateTraining #LearningAndDevelopment #eLearning #LXDesign #TrainingDevelopment #LearningStrategy
Competency-Based Evaluation Systems
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Summary
Competency-based evaluation systems are methods that assess an individual's skills and knowledge by focusing on real-world performance and demonstrated abilities rather than standardized testing or completion rates. These systems aim to measure practical workplace impact and ensure that people are truly prepared for their roles, making the assessment process more meaningful and relevant.
- Connect to real tasks: Use assessments based on everyday scenarios and workplace challenges to get a true sense of someone’s abilities.
- Tailor for context: Align evaluation criteria with your organization’s goals and job requirements so that competencies reflect what’s genuinely needed.
- Track growth: Make sure you measure progress over time, using feedback, portfolios, and supervisor input to capture learning and improvement, not just test scores.
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🧭 How Do We Ensure Competency Assessments Align with an Organization's Overarching Goals? This is not just a question, it’s the very reason 'AssessPro' exists. The next topic I explored in the recent episode of my podcast was how competency frameworks are only meaningful when they reflect where the organization is headed, not just where it is today. Aligning competency frameworks with a company’s overarching goals transforms them from theoretical models into powerful, strategic tools that drive meaningful talent decisions. At AssessPro, we don’t believe in a one-size-fits-all approach to competency assessment. Our journey with every client begins by deeply understanding their context, vision, and strategic direction. Here’s how we do it: ✅ 1. Decode the Vision & Mission We start by studying the organization's vision and mission statements to understand the why behind what they do. ✅ 2. Leadership Focus Group Interactions We conduct focus group discussions with the CEO or their N-1 leaders to uncover short-term priorities and long-term aspirations. This gives us clarity on the critical competencies required to meet these goals. ✅ 3. Functional Alignment Next, we meet with department heads, analyze JDs, KRAs, and KPIs, and study role-specific expectations. This ensures that both core and job-specific competencies are identified in alignment with business deliverables. ✅ 4. Industry Benchmarking We also evaluate industry standards and benchmarks, helping organizations stay competitive in evolving talent ecosystems. ✅ 5. Build a Tailored Competency Framework The outcome is a customized competency framework, one that isn't theoretical, but grounded in the company’s goals, language, and performance metrics. 💡 Context is Key The same competency may mean different things in different contexts. 👉 For a startup, innovation may mean rapid experimentation and disruptive thinking to break into new markets. 👉 For a mature enterprise, innovation could mean enhancing efficiency within existing structures or introducing new technologies to optimize operations. In both cases, the word 'Innovation' is the same but the behavioral indicators and expectations differ greatly. 🎯 That’s why our frameworks are rooted in reality, not buzzwords. Because when competencies are defined with clarity and in context, assessments become powerful tools for talent decisions, leadership development, and succession planning. #CompetencyFramework #StrategicHR #AssessPro #TalentAlignment #LeadershipDevelopment #PerformanceWithPurpose #OrganizationalSuccess HROne Pulkit Joshi
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How Do We Know That Our Dental Students Are Competent and Ready to Perform Certain Procedures on Patients? Having been in dental education for over three decades, I frequently ask myself: “Is this dental student ready to prepare a crown for this patient?” or “Is this resident ready to perform a full-mouth rehabilitation?” These are critical questions that define the safety and quality of care our students provide. Systematically, we rely on competencies and assessments to evaluate whether a learner—whether a predoctoral student or a resident—is ready to perform specific patient care procedures. However, dentistry is not a one-size-fits-all discipline, and different procedures require different benchmarks for competency. For example: • A student learning crown preparation might require six to eight or more practice attempts on a typodont before demonstrating competency. • Intraoral scanning might require three to five attempts on live patients to become efficient. • Tooth polishing, a simpler procedure, may only require one or two practice sessions before competency is achieved. Thus, applying a uniform competency threshold across all procedures can be misleading. If a program uses a rigid numerical requirement (e.g., “X number of procedures = competency”), it risks shifting the focus away from true skill development and progression. Instead of promoting growth and refinement of skills, it creates a checkbox mentality where the learner and faculty may mistakenly assume that completing a fixed number of cases equates to readiness. The Case for Entrustable Professional Activities (EPA) A more effective way to assess readiness is through Entrustable Professional Activities (EPA)—a framework that evaluates a learner’s ability to independently perform a task based on real-world observation rather than just a predefined number of attempts. EPAs consider: • The context of the procedure • The student’s decision-making process • The complexity of the case • The supervising faculty’s confidence in the learner’s ability to perform the task safely and effectively This approach shifts the focus from just completing a requirement to demonstrating competency in a dynamic, patient-centered way. How Should We Implement This? 1. Define clear EPA guidelines for key procedures that align with patient safety and clinical complexity. 2. Encourage progressive assessment, allowing students to develop skills at their own pace while ensuring readiness at every stage. 3. Integrate faculty calibration so that evaluators consistently assess readiness and entrustability. 4. Use technology and data analytics to track skill progression beyond just a number of completed procedures. Ultimately, competency in dental education should not be about rigid numerical thresholds but about ensuring that students are truly entrustable to perform patient care with confidence, skill, and safety. #DentalEducation #CompetencyBasedEducation #EntrustableProfessionalActivities
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I am impressed by this new resource from WHO and UNICEF, Foundational Helping Skills Training Manual: A Competency-based Approach for Training Helpers to Support Adults. For those of you involved in competency-based training, assessment, and education, this training uses an evidenced-based, standardized competency assessment tool – ENACT (Enhancing Assessment of Common Therapeutic factors) – alongside structured role-plays to assess competency in each of the 15 skills taught. The competencies taught in this training are useful for anyone working with adults and the program can be adapted and modified for use within an existing training. I think this approach could be very useful in addressing ACOTE standards related to training and supervision of others. From pp 11-12 "About This Manual": This training manual is a resource from the joint WHO/UNICEF initiative on Ensuring Quality in Psychosocial and Mental Health Care (EQUIP). The manual is for trainers and supervisors (1, 2).a and explains how – using the EQUIP competency-based approach – you can teach foundational helping skills to helpers working with adults. Foundational helping skills include communication skills, empathy, collaboration, promoting hope, and other behaviours that are relevant to any helping role. Competency refers to how well each skill is performed. This manual has three sections: Foundational helping skills and a competency-based training approach. This section gives background information on foundational helping skills, on competency-based training, and on how to use the EQUIP competency-based approach and the ENACT tool. Preparing and setting up training. This section discusses your responsibilities and qualifications as a trainer, and how to prepare for and run the course. This section also discusses how you can adapt the material for context, including for use within an existing training course 3. The training modules. This section covers 15 foundational helping skills that are grouped within eight taught modules. You can choose to train in as many or as few of the skills as needed depending on the situation and context. You will also find notes for an introductory session, a mid-training reflection, and the final session in which trainees are individually assessed. Each skill is cross-referenced to its ENACT assessment item, which is reproduced at the end of each session. Please read all three sections in preparation for delivering competency-based training or supervision, and use the manual alongside the other resources that are available through the EQUIP platform https://lnkd.in/eHvxyC2s Suggested citation: World Health Organization (2025).Foundational helping skills training manual: a competency-based approach for training helpers to support adults. Geneva: World Health Organization and the United Nations Children's Fund
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Let's talk about Competency Based Hiring ... Competency-based hiring is an innovative recruitment strategy that focuses on evaluating candidates based on the skills, behaviors, and attitudes required for a role. Unlike traditional methods that prioritize resumes and qualifications, this approach emphasizes a candidate’s ability to perform effectively and align with organizational culture. Why Competency Based Hiring is important? 1. It assesses past behaviors and skills to predict future success in the role. 2. Structured evaluations ensure fair and inclusive hiring. 3. Candidates aligned with role competencies are more satisfied, leading to lower turnover. 4. Focus on adaptable skills ensures long-term success for both employees and organizations. How can we Implement It? 1. Define technical and behavioral skills crucial for the role. 2. Create assessments like behavioral questions or role plays to evaluate these competencies. 3. Equip hiring teams with standardized evaluation techniques. 4. Use tools like ATS or AI-powered assessments for efficiency. Competency based hiring is a strategic method that improves hiring quality and aligns talent with business goals. It ensures the right fit for roles, making it a crucial step for organizations to stay competitive in today’s dynamic job market. #TalentAcquisition #competency #RecruitingStrategy #TalentMapping #WayToWin #interviewing #Skills #SkillUnlocked
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The 2-Page Gov’t Resume IS NOT THE BIGGEST CHANGE COMING IN THE FEDERAL MERIT HIRING PLAN I see a lot of discussions on this platform, both positive and negative, about the NEW 2-page limit on federal resumes outlined in the Merit Hiring Plan. BUT what no one seems to be talking about is the incorporation of mandatory Skill and competency-based assessments. The Chance to Compete Act which is a component of the new Federal Merit Hiring Plan requires agencies to “incorporate skills-based and competency-based technical assessments” into the Federal hiring process. Specifically, agencies must maximally adopt the use of technical assessments and phase out the use of occupational questionnaires (or self-assessments). To ensure that Federal jobs are filled based on merit and competence—that is otherwise subject to competitive hiring processes must include at least one technical or alternative assessment before issuance of the certificate. Agencies will continue to include in their job announcements which assessments they will be using for each position. Agencies must inform applicants on how they will be assessed and identify the methodology to determine the number of applicants to be referred for selection. Agencies are additionally strongly encouraged to use at least two assessments throughout the hiring process to ensure a multi-hurdle process that produces a rigorously ranked and validated certificate. Agencies are encouraged to use a USA Hire assessment that currently offers validated, skills-based assessments for 135 job series (65% of positions posted on USAJOBS). As part of this Merit Hiring Plan, agencies will immediately phase out the use of self-assessments (e.g., occupational questionnaires) for rating or ranking. SO………The guidance given by agencies is to allow for 3-hours for lower-level roles/grades to as much as 5-hours to complete the assessment. I have taken about 10 lately to get a feel for them and on average it has taken me between 2 ½ and 3 ½ hours each. The answers are weighted and will result in an overall score. Agencies will most likely utilize a cut score such as “70” or “80”, ect. And it will result in a PASS or FAIL. Then any applicant that receives that cut score or better will be referred. With that said, once you have an assessment score it will be good for 1-year and will automatically be applied for that specific Occupational Series/Grade that you apply for going forward. (Ex: GS-0201-13 Human Resources). Here is the interesting part, there is currently a multitude of occupational series, geographic locations and personnel specific DIRECT HIRING AUTHORITIES that allow an agency to hire for a position without an announcement, ranking or rating, application of preferences and the administration of an assessment. NOW MORE THAN EVER, YOUR NETWORK MATTERS. IF I CAN’T FIND YOU, I CAN’T HIRE YOU
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Everyone is talking about Competency-Based Assessment. But are we all talking about the same thing? Since the launch of NEP 2020, “Competency-Based Assessment” (CBA) has become a buzzword in Indian education, featured in every reform document, workshop, and policy brief. But amidst this growing momentum, a critical piece is often missing: 👉 Clarity of meaning. All too often, CBA is reduced to one idea: “application-based” questions that go beyond rote recall. While that’s part of it, the true intent of CBA goes much deeper. ✅ It’s not just about better items, but about a realignment of the entire system from frameworks and tools to scoring, reporting, and interpretation to assess transferable, meaningful competencies for learning, life, and work. This shift calls for a fresh lens on validity: Are we really measuring the intended competencies? Can all learners, regardless of language, context, or background, show what they know and can do? And are the inferences we draw from scores fair, useful, and accurate? Too often, we are using old templates with new labels, risking a cosmetic shift that misses the transformative potential of CBA. As we move forward, the challenge isn’t just technical — it’s conceptual. We need deeper conversations on what counts as evidence of learning, and for whom. Because in the end, competency-based must also mean: 📌 Contextually grounded 📌 Cognitively appropriate 📌 Equitably interpreted #CompetencyBasedAssessment #AssessmentValidity #NEP2020 #CulturallyResponsiveAssessment #AssessmentDesign
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Measuring Success: How Competency-Based Assessments Can Accelerate Your Leadership If it’s you who feels stuck in your career despite putting in the effort. To help you gain measurable progress, one can use competency-based assessments to track skills development over time. 💢Why Competency-Based Assessments Matter: They provide measurable insights into where you stand, which areas you need improvement, and how to create a focused growth plan. This clarity can break through #career stagnation and ensure continuous development. 💡 Key Action Points: ⚜️Take Competency-Based Assessments: Track your skills and performance against defined standards. ⚜️Review Metrics Regularly: Ensure you’re making continuous progress in key areas. ⚜️Act on Feedback: Focus on areas that need development and take actionable steps for growth. 💢Recommended Assessments for Leadership Growth: For leaders looking to transition from Team Leader (TL) to Assistant Manager (AM) roles, here are some assessments that can help: 💥Hogan Leadership Assessment – Measures leadership potential, strengths, and areas for development. 💥Emotional Intelligence (EQ-i 2.0) – Evaluates emotional intelligence, crucial for leadership and collaboration. 💥DISC Personality Assessment – Focuses on behavior and communication styles, helping leaders understand team dynamics and improve collaboration. 💥Gallup CliftonStrengths – Identifies your top strengths and how to leverage them for leadership growth. 💥360-Degree Feedback Assessment – A holistic approach that gathers feedback from peers, managers, and subordinates to give you a well-rounded view of your leadership abilities. By using these tools, leaders can see where they excel and where they need development, providing a clear path toward promotion and career growth. Start tracking your progress with these competency-based assessments and unlock your full potential. #CompetencyAssessment #LeadershipGrowth #CareerDevelopment #LeadershipSkills