Customers expect seamless transitions between desktop, mobile, and in-branch interactions, yet the sheer scale of traditional banks has long made that impossible. Now, 2025 is shaping up to be the year this vision becomes reality, writes FF News | Fintech Finance https://lnkd.in/ec5mMyif #banking #digitaltransformation
How 2025 will bring seamless banking experiences
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Rethinking Banking for the Digital Era Digital banks are no longer the disruptors on the sidelines. They’re redefining the global financial landscape. Across markets, customers are gravitating toward platforms that act as financial partners, not just service providers. By embedding payments, lending, and ecosystem integrations, digital-only banks are creating seamless, real-time experiences that are both scalable and personal. The results speak for themselves: - Top-tier digital banks achieve a stickiness ratio (DAU/MAU) above 50%, reflecting deep customer engagement. - Most successful digital-banks acquire customers 5X faster than traditional incumbents in their early years. - Digital banks can operate at a cost to serve up to 80% lower than legacy banks. Their success rests on a simple but powerful equation: Customer obsession + strategic partnerships + digital efficiency = competitive advantage. For established institutions, the message is clear: - Digital agility is today’s competitive edge, not tomorrow’s aspiration. - Customer-first design drives sustained engagement and loyalty. - Ecosystem collaboration amplifies reach, trust, and relevance. The next frontier in banking will not be defined by technology alone, but by how deeply institutions understand and design around their customers’ lives. Are we building experiences customers love, or products they simply tolerate?
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Banking Industry Gathers in Parliament to Launch Open Banking Blueprint - Fintech Finance: Newgen's AI Vision: Hyper-Personalised, Real-Time Banking. Fintech TV ; U.S. Bank on the SMB Shift to Digital Tools. Fintech TV ; Vyntra: A Behaviour- ... #finpeform #fintech
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Banking Industry Gathers in Parliament to Launch Open Banking Blueprint - Fintech Finance: Newgen's AI Vision: Hyper-Personalised, Real-Time Banking. Fintech TV ; U.S. Bank on the SMB Shift to Digital Tools. Fintech TV ; Vyntra: A Behaviour- ...
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Jeremy Thomas, Regional VP of Sales for ANZ at Backbase, outlines how AI can support integrated banking ecosystems #AI #artificialintelligence #AInews #banking #bakingsector #australianfintech #fintech #fintechnews #financialtechnology https://lnkd.in/gTwVi82g
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Digital Banking: Redefining Finance and Business in 2025 🚀 The banking world is evolving faster than ever. What once required a visit to a physical branch now happens in seconds — securely, efficiently, and intelligently through your phone or laptop. Digital banking is more than online banking — it’s a full transformation of the financial system. From AI-powered analytics to instant payments and digital loan approvals, the entire customer experience is being reshaped. Here’s what’s shaping digital banking today: • AI-driven agents & automation are streamlining everything from credit scoring to customer service. • Finance roles are being reinvented — less manual reporting, more focus on strategy, data interpretation, and client advisory. • Digital-only banks (neobanks) are expanding globally, offering lower costs and faster services without physical branches. • Cybersecurity and regulation are becoming top priorities as the digital ecosystem grows. • Banking as a Service (BaaS) allows non-bank companies to embed financial tools directly into their platforms. Why it matters: Digital banking isn’t just about convenience — it’s about innovation, inclusion, and scalability. It empowers businesses to go global, customers to access financial tools anywhere, and banks to serve faster with fewer barriers. Challenges ahead: Legacy IT systems, regulatory pressure, and data privacy risks still slow down full transformation. The winners will be those who balance technology with human trust and insight. Question for you: Do you think traditional banks can keep up with this digital pace — or will agile neobanks define the next decade of finance? #DigitalBanking #Finance #AIinBusiness #Fintech #Innovation #BusinessTransformation #FutureOfWork #DigitalEconomy
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The financial services industry has been increasing the pressure on digital channels to produce revenue, diversify revenue streams, and provide returns on investment. Because digital banking is becoming more expensive, the challenge is to not just save money but also actually create new revenue. For forward-thinking financial institutions, the opportunities are there to turn their digital channels into profit centers. As Dylan Lerner, Senior Analyst in Digital Banking at Javelin Strategy & Research, explains in a new report, From Fees to Value: How Digital Banking Can Monetize What Matters, there is no one-size-fits-all monetization strategy. Financial institutions need to leverage multiple mechanisms if they want to meet their customers’ needs and achieve sustainable income streams that can last for years to come. Read more: https://ow.ly/KPcm50Xoq96 #DigitalBanking #BankingInnovation #RevenueGrowth #CustomerExperience #FinancialInclusion #FintechStrategy #Monetization #RelationshipBanking #BankTransformation #CustomerValue
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Jeremy Thomas, Regional VP of Sales for ANZ at Backbase, outlines how AI can support integrated banking ecosystems #AI #artificialintelligence #AInews #banking #bakingsector #australianfintech #fintech #fintechnews #financialtechnology https://lnkd.in/gXzQhFEj
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Why Every Bank Needs to Rethink Its Core Banking System — Now. Customer expectations are rising faster than most banking systems can keep up with. Many banks—across all tiers—still rely on outdated core banking platforms that slow them down, limit digital growth, and create frustrating customer experiences. This is where Fasyl XNett changes everything. ✅ Real-time, stable transactions ✅ Seamless integration with mobile, USSD, agency banking & fintechs ✅ Automated compliance ✅ Scalable architecture for growth ✅ Faster, frictionless customer experiences Whether you’re a Tier 1, Tier 2, MFB, fintech or digital-only bank, XNett gives you the agility and reliability needed to stay competitive in today’s digital-first world. A better core means a better bank. The future belongs to institutions that upgrade before their customers leave.
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Marketing in digital banking used to be all about reach, casting a wide net across channels and hoping the right message found the right person at the right time. Today, that approach just doesn’t cut it. Innovative technology and data-driven insights have completely redefined what’s possible. The most digitally mature institutions aren’t guessing. They’re anticipating. Ready to help your bank or credit union meet this moment? Read, "From Personalization to Prediction: Anticipatory Banking Is Going To Define the Next Era of Digital Growth" by Marla Pieton, M.A., exclusively in the ABA Banking Journal → https://bit.ly/43ctr8G
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Digital banking marketing isn’t about reach anymore — it’s about readiness. The most innovative institutions are using data and AI to anticipate what customers need next. A great read from Marla Pieton, M.A. in the ABA Banking Journal → https://bit.ly/43ctr8G #digitalbanking #marketingstrategy #techfin #anticipatorybanking
Marketing in digital banking used to be all about reach, casting a wide net across channels and hoping the right message found the right person at the right time. Today, that approach just doesn’t cut it. Innovative technology and data-driven insights have completely redefined what’s possible. The most digitally mature institutions aren’t guessing. They’re anticipating. Ready to help your bank or credit union meet this moment? Read, "From Personalization to Prediction: Anticipatory Banking Is Going To Define the Next Era of Digital Growth" by Marla Pieton, M.A., exclusively in the ABA Banking Journal → https://bit.ly/43ctr8G
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