Join Devasena Rajamohan, Karan Nigam, Aurelien Pichon (Visa), and Pia Cedendahl (Sandvik Coromant) at Microsoft Ignite to explore how Dynamics 365 and Microsoft 365 Copilot deliver agentic customer experiences (CX)—helping organizations boost revenue and improve CSAT. In this session, you’ll: ✅ Hear Visa’s journey and vision for agentic CX transformation ✅ Discover real-world impacts, lessons learned, and what’s next for early adopters ✅ Explore the latest CRM and CCaaS innovations and Microsoft’s AI vision for revenue-generating functions 📅 Tuesday, Nov 18 | 1:00–1:40 PM PT 📍 Moscone Center, San Francisco + Online 🔗 Add to schedule: https://msft.it/6045tOPoZ
