From the course: Sustainable DEI: Taking Action as an Individual, Team, and Organization
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Communicating for change
From the course: Sustainable DEI: Taking Action as an Individual, Team, and Organization
Communicating for change
- Have you ever heard a totally believable rumor that turned out to be untrue? Well, when it comes to managing change, the wrong messages can happen and be really harmful. One talent management initiative I was part of focused on supporting long-term careers, but it was said to be a secret project meant to identify people for layoffs. That revealed there was a lack of trust in the culture that we needed to overcome, and we did by the way. Communication, or lack thereof, shapes perceptions and drives narratives as people try to make sense of things throughout change. It's called meaning making. Communications can be affirmative or destructive and determine whether change is viewed positively or negatively. Think about the difference in mindset when either formal or informal communications signal whether DEIB is going well within the organization or not and how it compares with what people are seeing and hearing. Take a…
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