From the course: Salesforce Business Analyst Cert Prep

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Introduction to discovery

Introduction to discovery - Salesforce Tutorial

From the course: Salesforce Business Analyst Cert Prep

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Introduction to discovery

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- Welcome to the Discovery section of this course. This section does correlate to a section on the exam. Discovery is all about understanding what the client wants out of a solution. So we'll be talking about the different types of techniques you can use and the different types of maps that are applicable to discovery. So we'll be going through those in detail, as well as a bunch of different examples on how to perform discovery in these niche little ways.

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