AI Role Play feature deep dive - LinkedIn Learning Tutorial

- [Sam] Human skills are essential to your career success, but providing effective training on these skills is no easy task, especially at scale. LinkedIn Learning's Role Play with AI-powered coaching gives employees the chance to practice high-stakes conversations and build their confidence. We partner with subject matter experts to create role play scenarios around delivering feedback, performance reviews, navigating sales, and customer service conversations, and more. All LinkedIn Learning users can create new role play scenarios to support organizational priorities, either for their own personal practice or to share with other people at their organization. Just click on AI Role Play in the left rail and describe the role play scenario you want to create. Let's say you're an admin and you want to help your employees practice how to deliver feedback to a colleague. AI Role Play will do the heavy lifting of generating all the scenario details, including the goals, personality of the AI, and more. But you can always edit these fields to better fit your needs. In this scenario, let's edit the evaluation criteria to reflect a popular framework for delivering feedback, the situation, behavior, impact, or SBI model. You can test the role play a few times, make any additional edits, and when you're happy with it, share a link directly to learners or embed into training assets. After learning about the role play scenario details, like what the goals are and who they'll be speaking to, employees can just click Start. (bright music) Hi, Roger, what feedback do you have for me? - [Roger] Hi, Sam. Thanks for your time. I feel like you haven't been speaking up much in our kickoff calls, even though I know you have so many great insights. Why is that? - [Sam] Thanks for bringing this up, Roger. I appreciate the feedback. I guess I've been a bit hesitant to speak up because I'm not always sure if my ideas are fully formed or if they align with the team's direction. - [Roger] Your input is always valuable, Sam. You put in so many great insights into the briefing docs, but unfortunately most people don't have time to read the docs beforehand. I think we should start each of these meetings with you voicing over these insights. - [Sam] I understand, Roger. I didn't realize that not everyone had the chance to read the briefing docs. I'm definitely willing to change and contribute more during the meetings. Do you have any specific suggestions on how I can start doing that more effectively? After engaging with the role play feature, employees can end the session and receive feedback on their strengths, areas of improvement, as well as tactical suggestions and relevant content taught by industry experts. With AI-role play, you can tailor scenarios to your organization's unique needs, giving employees a safe place to practice difficult conversations before facing them in real life, all while developing skills that directly drive business outcomes. (bright music)