Digital campaigns bring shoppers in. But it’s brand ambassadors who turn browsers into buyers. At T-ROC, we’ve seen it first-hand across thousands of store activations — where real conversations, not just clicks, drive real results. ✅ 25–35% higher conversion rates when ambassadors are present ✅ Better brand recall and post-purchase loyalty ✅ Measurable ROI that digital alone can’t deliver This season, it’s not “digital vs. human.” It’s digital + human — working together to win every sale. 🎯 Ready to see how top brands are combining both to outperform competitors? 👉 Learn more here: https://lnkd.in/eBFhZkTt #Retail #BlackFriday #BrandAmbassadors #CustomerExperience #RetailLeadership #TROC
T-ROC - The Revenue Optimization Companies
Retail
Coral Gables, Florida 14,441 followers
Sales entrepreneurs who live, breathe and build integrated revenue solutions. Let us unleash "The Power of AND".
About us
The Revenue Optimization Companies (T-ROC) is home to four sales solutions companies that enable clients to fulfill all of their sales performance needs. • The Retail Outsource: an in and out of store sales performance management company • Mobile Insight: real-time field reporting and business intelligence • The Consumer Insight: full-service customer experience analysis • SYMBITS: managed IT services The four companies under the T-ROC umbrella provide a unique combination of solutions. These solutions can be used independently, but are most effective when used together. All of our solutions are designed to increase sales and reduce costs through the power of people and technology.
- Website
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http://www.trocglobal.com
External link for T-ROC - The Revenue Optimization Companies
- Industry
- Retail
- Company size
- 1,001-5,000 employees
- Headquarters
- Coral Gables, Florida
- Type
- Privately Held
- Founded
- 2000
- Specialties
- ASSISTED SELLING, STAFFING & RECRUITING, FIELD SALES TEAMS, POP UP RETAIL, FIELD MANAGEMENT, STORE-WITHIN-A-STORE, CUSTOMER EXPERIENCE REPORTING, MYSTERY SHOPPING, COMPLIANCE AUDITS, COMPETITIVE INTELLIGENCE, MERCHANDISING MANAGEMENT, BRAND ADVOCACY, RETAIL ROLLOUTS, FIELD OPERATIONS , and IT SOLUTIONS
Locations
Employees at T-ROC - The Revenue Optimization Companies
Updates
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Stressed about Black Friday chaos? Your retail operations don't have to be overwhelmed by peak shopping season volume. Our latest blog reveals how automated retail kiosk solutions are the game-changer for retailers looking to survive (and thrive!) during events like Black Friday, Cyber Monday, and Singles' Day. Discover how to boost uptime, simplify operations, and enhance customer experience even when demand is at its highest. Stop losing sales to long lines and inefficient processes. Get battle-ready for the holidays. 🔗 Read the full strategy here: https://lnkd.in/ezQqWbiP #AutomatedRetail #BlackFriday #RetailTech #KioskSolutions #CyberMonday #RetailOperations #CustomerExperience #UnattendedRetail #TROC
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Every November, retailers face the same challenge — how to turn massive online buzz into real in-store results. Digital campaigns flood social feeds, and the clicks pour in. But here’s the truth: awareness doesn’t equal loyalty. Once shoppers walk through your doors, the experience depends on the people they meet. 💡 At T-ROC, we’ve seen that stores with trained brand ambassadors consistently outperform those relying solely on digital. Our assisted sales programs have helped major brands achieve 25–35% higher conversions — proving that while ads get attention, humans close the sale. The takeaway for retail leaders this Black Friday? Digital drives traffic. People drive trust. The strongest brands blend both. Because even in a digital world, shoppers still buy from people. 👉 Learn how expert brand ambassadors connect and convert: 🔗 https://lnkd.in/e7TfyVwy 🎥 See the difference in action: 🔗 https://lnkd.in/eXuBGE8a #Retail #BrandAmbassadors #BlackFriday #RetailLeadership #TROC
T-ROC Brand Ambassador Program: How Store Visits & Data Boost Market Share
https://www.youtube.com/
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As stores fill up and shoppers hunt for the best Black Friday deals, one thing stands out — the human connection still makes all the difference. Digital ads can spark interest, but skilled brand ambassadors turn that curiosity into confidence and sales. How is your brand blending digital attraction with in-person engagement this holiday season? 👉 See how expert brand ambassadors build stronger connections: https://lnkd.in/e7TfyVwy
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Every retailer has lived through the tough weeks — tight staffing, full stockrooms, systems slowing down, and priorities shifting by the minute. We hear these stories from partners across the country. Different formats. Same pressure. And it’s one of the reasons so many brands are turning to automation that actually supports store teams when the day gets heavy. Kiosks, smart vending, micro-markets, and other unattended options are giving retailers steadier operations and a more consistent customer experience, even when the unexpected shows up. With the Automated Retail & Kiosk Innovation Show coming up, it’s a good moment to talk about what’s working, what needs attention, and where new tools can make a real difference. If you’d like to connect during the event, email communications@trocglobal.com with the subject line “Let’s Meet at the ARKI Show.” We’ll set up a time. https://bit.ly/43DaFaA T-ROC will be there — ready to meet with brands shaping what’s next in automated retail. #AutomatedRetail #SelfServiceRetail #KioskSolutions #SmartVending #RetailAutomation #RetailOperations #RetailTech
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T-ROC at the Automated Retail & Kiosk Innovation Show – Tampa, December 10–12 Automation is transforming retail — from kiosks and smart vending to self-service retail and micro-markets. The momentum continues to grow, and the Automated Retail & Kiosk Innovation Show brings together the visionaries driving that progress. T-ROC will be on the show floor with Brett Beveridge, CEO and Founder, and Ben Wheeler, connecting with brands that are shaping the next phase of automated retail. Whether it’s expanding locations, improving uptime, simplifying operations, or strengthening service support, T-ROC helps partners turn automation into measurable performance. If your team is attending and would like to connect, reach out to communications@trocglobal.com with the subject line “Let’s Meet at the ARKI Show.” We’ll be glad to schedule a time during the event. #AutomatedRetail #SelfServiceRetail #KioskSolutions #SmartVending #UnattendedRetail #MicroMarkets #RetailTech #CustomerExperience #RetailAutomation #KioskDeployment #RetailOperations #VendingSolutions
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🔹 Humans of T-ROC: Daryl S. – Leading with Heart, Hustle, and Morning Grit 🔹 When your day starts at 5:45 a.m., you learn quickly that leadership isn’t about the title—it’s about how you show up for your people. As a Regional Manager in T-ROC’s WORP program, Daryl S. begins each morning checking in with her site project managers before diving into reports, calls, and planning. But for Daryl, the work is only part of the story. Her guiding belief says everything: “Leadership isn’t about being in charge, it’s about taking care of those in your charge.” That mindset has shaped her team’s success—and her own. Outside the day-to-day grind, Daryl brings rhythm, curiosity, and adventure into everything she does. She’s a fan of electronic dance music festivals. She loves exploring new places. She’s always reading something that opens her mind to new ideas. Those passions keep her grounded while adding energy and joy to her leadership style. What drives Daryl most isn’t the numbers—it’s the people. “Watching my employees grow and problem solve gives me great joy and helps me grow, too.” For Daryl, winning is simple: one team, one dream. Daryl, thank you for leading with care, purpose, and a spark that inspires everyone around you. #HumansOfTROC #LifeAtTROC #LeadershipInAction #WORPTeam #PeopleFirstLeadership #EmployeeSpotlight #WomenInLeadership #TROCNation #TROCCulture #GrowthMindset #LeadWithHeart
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Anyone who’s spent time in retail knows the weeks that test every system — short-staffed teams, backrooms full of product, and tech that goes offline right when the line starts forming. We hear those stories every day. Different retailers. Same challenges. The pressure to keep stores steady when the schedule or staffing makes that tough. That’s where automation becomes more than a concept. Kiosks, smart vending, and micro-markets are helping brands stay consistent and keep customers served — without adding more strain to teams already stretched thin. The Automated Retail & Kiosk Innovation Show is bringing together the leaders shaping how automation works in the real world. T-ROC will be there, ready to connect and share what’s driving success across automated retail programs nationwide. https://lnkd.in/enBFgtjv #AutomatedRetail #RetailTech #SmartVending #SelfServiceRetail #MicroMarkets #RetailAutomation #CustomerExperience #RetailOperations
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Are you struggling to balance labor costs with customer demand and compliance in your retail or QSR operations? The future of workforce management is here, and it's powered by AI! Our latest article dives deep into how AI Labor Forecasting is revolutionizing efficiency, boosting productivity, and ensuring ironclad compliance. Discover: ✅ How AI predicts demand with incredible accuracy, eliminating guesswork. ✅ Strategies for "strategic overstaffing" in key areas to maximize sales opportunities. ✅ Automated compliance features that eliminate risk and drive profitability. This isn't just about cutting costs – it's about treating labor as a strategic asset to unlock peak performance. Don't get left behind. Read the full article to learn how to transform your operations and gain a competitive edge! 👉 READ THE FULL ARTICLE HERE: https://lnkd.in/eJZY3m3C #AILaborForecasting #RetailTech #QSR #WorkforceManagement #OperationalEfficiency #Productivity #Compliance #BusinessStrategy #AIinBusiness #TRoc
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A photo in a text thread isn’t proof — it’s a placeholder. Leading brands now use real-time verification to ensure every build matches spec before the doors open. With T-ROC, our teams document each step through digital confirmation, giving you peace of mind without guesswork. How confident are you in your verification process?
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