Your knowledge base just got a whole lot smarter. 💡 With LiveHelpNow’s AI Powered customer service software, you can automatically build and refine your knowledge base as customer conversations happen. Every chat, ticket, and FAQ makes it more accurate and helpful, without extra manual work. But that’s just the start. ✔️ Hue, your AI assistant, suggests real-time answers to agents. ✔️ Customer intent detection ensures faster, smarter responses. ✔️ Built-in automation handles repetitive requests so your team can focus on complex ones. Smarter knowledge. Faster support. Happier customers. Learn more: https://lnkd.in/eHUzTAx7 #CustomerSupport #AIChatbot #KnowledgeBase #CXTools #LiveHelpNow
LiveHelpNow
Technology, Information and Internet
Hatboro, PA 598 followers
Wave goodbye to agent stress. Say hello to smiling customers.
About us
LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Whether you’re looking to improve large scale call center operations and help desk functionality or simply want to implement better lead generation and customer support tools for your small business, our software will help your team work faster and smarter, while making your customers’ experience with your brand better.
- Website
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http://www.livehelpnow.net
External link for LiveHelpNow
- Industry
- Technology, Information and Internet
- Company size
- 11-50 employees
- Headquarters
- Hatboro, PA
- Type
- Privately Held
- Founded
- 2003
- Specialties
- Live Chat System, Knowledge Base / Support System, Ticketing / Email Management System, Web Analytics, Callback management system, Live Chat Software, Customer Support Software, and Help Desk Software
Products
![Click here to view Live Chat Support Suite]()
Live Chat Support Suite
Help Desk Software
LiveHelpNow enables meaningful customer service interactions for companies of all sizes. Its omnichannel customer support software facilitates real-time customer service communications via Live Chat, Chat Bot, SMS/Text, Email, and Facebook Messenger. The platform also allows customers to help themselves with a self-help knowledge base. Don't wait for results and take your customer support game to the next level.
Locations
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Primary
Get directions
330 S Warminster Rd
Suite 341
Hatboro, PA 19040, US
Employees at LiveHelpNow
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Michael Kansky
LiveHelpNow,HelpSquad Founder, Visionary and CTO. Partner at BigMouthSurvey,InsaneLab,Azzur. Entrepreneur. Product Strategist. Investor.
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Jason O'Neill
Chief Executive Officer at LiveHelpNow and HelpSquad | Wave goodbye to agent stress. Say hello to smiling customers.
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Oleg Krichevskiy
Accounts Manager at HelpSquad and LiveHelpNow LLC
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Jared Brown
Account Management at LiveHelpNow
Updates
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One platform. Every channel. LiveHelpNow combines chat, SMS, email, and social into one seamless customer experience. Explore the platform: https://livehelpnow.net/ #Omnichannel #CustomerExperience #CXPlatform #LiveHelpNow
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Your best guess isn't good enough. Hear what your customers are really saying. Do more than connect with your customers; connect with them through LiveHelpNow's cloud phone system with voice analytics through Zoom phone. Go beyond call logs. Drive satisfaction. And turn conversations into actionable insights for your support team. Get a demo on the product today: https://lnkd.in/eHcGydRU #VoiceAnalytics #CloudPhoneSystem #ZoomPhone #CustomerExperience #CallCenterSolutions #LiveHelpNow
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Don't leave your customers digging for answers. 👨💻 Build smarter FAQs with knowledge base articles, built for real insights and continuous learning. Learn more: https://lnkd.in/ej6dNaHU #FAQSoftware #KnowledgeBase #SelfService #LiveHelpNow
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Need an always-on teammate? LiveHelpNow's live chat software lets you: ✔️ Automate routine chats ✔️ Capture leads ✔️ Assist customers instantly Check out our live chat software: https://lnkd.in/ejdvZhPv #ChatSupport #Chatbot #Automation #LiveChat #LiveHelpNow
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Bring your phone system online. Route calls, record conversations, and integrate voice with chat using LiveHelpNow’s Cloud Phone System. Explore cloud phone by LiveHelpNow: https://lnkd.in/eHcGydRU #CloudPhone #VoiceSupport #CustomerService #CustomerSupport #LiveHelpNow
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Why limit support to business hours? Offer 24/7 Live chat support that keeps your customers happy around the clock. See 24/7 support in action: https://lnkd.in/eqQiDi79 #LiveChat #24x7Support #CustomerService #CX #LiveHelpNow
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Customers love instant support, and now, your team can provide just that. Manage conversations from one place with 2-way SMS texting. Learn about SMS support: https://lnkd.in/eanD8eS4 #SMSSupport #CustomerExperience #Messaging #LiveHelpNow
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Don't get lost in the chaos. LiveHelpNow's help desk ticketing system tracks, assigns, and prioritizes every customer request, all in one dashboard. The result: no customer request goes unanswered. Explore LiveHelpNow's ticketing system: https://lnkd.in/eAKkJfcf #HelpDesk #TicketingSystem #CustomerService #LiveHelpNow
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Your team's losing valuable time. ⏰ LiveHelpNow's AI-powered chat agent helps your team respond faster, summarize chats instantly, and automate up to 80% of inquiries. 👉 Meet Hue, your AI sidekick: https://lnkd.in/eeDXNVBU #AI #CustomerService #Automation #HueAI #LiveHelpNow
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