When critical records sit in queues, so do decisions. This clip examines what it means for thousands of lives when medical records are moved in days instead of weeks, and when every request is tracked from start to finish. To see the whole conversation, watch the webinar on YouTube at https://hubs.li/Q03V-Wt40 ChartRequest partners with health systems and practices to modernize record exchange so clinicians get what they need, when they need it. #HIM #HealthIT #Interoperability #ReleaseOfInformation #MedicalRecords #PatientCare
ChartRequest
Hospitals and Health Care
Sandy Springs, Georgia 15,057 followers
Release of Information, Care Coordination, and Referral Management Software & Services for Hospitals and Group Practices
About us
ChartRequest is a healthcare information technology and services company specializing in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions. The company's innovative strategies aim to streamline operations and reduce overhead costs for various healthcare entities, including solo physician practices, large group practices, national urgent care platforms, imaging centers, community hospitals, and integrated delivery networks. ChartRequest provides HIPAA-compliant solutions to automate workflows, eliminate manual and paper processes, and ensure secure, paperless release of information for legal firms, insurance companies, and other requestors. They have managed over 1,000,000 secure requests for protected health information and serve a network of over 12,000 healthcare providers nationwide. To check out our network, visit https://app.chartrequest.com/network For more information, visit https://www.chartrequest.com/.
- Website
-
https://www.chartrequest.com
External link for ChartRequest
- Industry
- Hospitals and Health Care
- Company size
- 51-200 employees
- Headquarters
- Sandy Springs, Georgia
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Medical record requests, HIPAA, Accounting of disclosures, Physician groups, EMRs, Hospitals and health systems, HIE, Release of Information, Care Coordination, Referral Management, Legal Compliance, EHRs, Cures Act, PHI, Medical Chart, SMB Healthcare Solutions, Patient Records, Privacy Rule, Security Rule, and Minimum Necessary Standard
Locations
-
Primary
Get directions
1200 Abernathy Rd
Suite 450
Sandy Springs, Georgia 30328, US
-
Get directions
1190 W Druid Hills Dr
Suite 135
Atlanta, GA 30329, US
Employees at ChartRequest
Updates
-
SOC 2 is quickly becoming the entry ticket for medical record vendors that want to win enterprise healthcare deals and keep patient data secure. In our new guide, Rachel Otfinoski explains what SOC 2 really covers, how it relates to HIPAA, and why a Type II report is now a standard requirement. Here is a quick look at what you will learn: 📊 Type I vs Type II SOC 2, what each report proves, and why buyers push for Type II in vendor selection 🛡 The five Trust Services Criteria in a healthcare context and how they strengthen HIPAA Security Rule safeguards for PHI ✅ A practical buyer checklist for reviewing SOC 2 reports, shared responsibilities, and how ChartRequest uses SOC 2 Type II and HITRUST to protect medical records Read the full article at https://hubs.ly/Q03TxX6d0 #SOC2 #HIPAA #Cybersecurity #HealthIT #HIM #MedicalRecords #Compliance
-
Thanksgiving is a chance to slow down, reflect, and appreciate the people and moments that shaped this year. 🧡 At ChartRequest, we are especially thankful for the healthcare teams who keep patients at the center of everything. From providers and nurses to HIM and ROI professionals, front desk teams, and leaders behind the scenes, you coordinate records, close information gaps, and make sure care continues smoothly even on the busiest days. We are grateful for you. What are you most thankful for this year, at work or at home? #Thanksgiving #Gratitude #HealthcareHeroes #HIM #HealthIT #MedicalRecords #ReleaseOfInformation #PatientCare
-
-
Some of the most powerful predictors of a person’s health are not in a single chart. They live in family health history. National Family Health History Day on November 26 is a reminder to treat that history like the critical clinical data it is. When patients and providers understand patterns across generations, teams can target screening, personalize prevention, and intervene earlier. Here are a few practical ways organizations can support that work: 🧩 Encourage patients to ask relatives about major diagnoses and ages at diagnosis 📝 Offer simple tools or forms to capture family health history in a structured way 📂 Make family history easy to document in the record so it follows the patient across settings #NationalFamilyHealthHistoryDay #FamilyHealthHistory #PreventiveCare #PopulationHealth #PatientEngagement #HIM #HealthIT #Interoperability #PatientCare
-
-
If you cannot see what is slowing ROI, you cannot fix it. In this on-demand webinar, Everett Steele and Kate McQuade walk through how HIM teams use benchmarks and owned goals to drive shorter turnaround time, fewer escalations, and better conversations with leadership. You will learn: 📊 How to benchmark core KPIs to uncover the real constraints 📊 How accurate reporting guides staffing and prioritization decisions 📊 How accountability across HIM, compliance, and operations drives performance If ROI performance feels like a mystery, this recording will help you connect the dots. Watch the full session: https://hubs.li/Q03VFcwf0 #HIM #HealthIT #Analytics #ReleaseOfInformation #MedicalRecords #KPI #Operations #Webinar
Webinar: See the Work to Improve HIM Operations ChartRequest ROI
https://www.youtube.com/
-
PHI vs PII is not just a vocabulary exercise. It decides which rulebook you follow when data moves, vendors connect, or something goes wrong. In our new guide, we break down PHI vs PII in practical terms for healthcare leaders and HIM teams. Here is a quick look at what you will learn: 🔍 PHI vs PII in one glance: how context, HIPAA scope, and three core ingredients turn personal data into PHI 📱 Gray zones: consumer apps, wearables, de-identified and pseudonymized data, and when information shifts from PII to PHI 📂 Release of information workflows: how intake data, minimum necessary standards, and vendor roles change your obligations Read the full article at https://hubs.li/Q03TxHNZ0 #PHI #PII #HIPAA #HIM #HealthIT #MedicalRecords #Compliance
-
Interoperability is no longer a finish line. It is a leadership practice measured in daily work and outcomes. In this new guide, Chris Carter, Founder and CEO at ChartRequest, outlines how to turn “we are connected” into true data liquidity across your organization. At ChartRequest, our mission is to simplify and secure the flow of medical records so every patient, provider, and third-party professional can get the information they need when it matters most. Read the article at https://hubs.li/Q03Txpn90 #Interoperability #HealthcareIT #HealthIT #HIM #MedicalRecords #DataLiquidity #HealthData #PatientCare #HealthcareLeadership
-
National Rural Health Day on November 20 highlights the reality that millions of people still live far from basic care. In our recent article on healthcare deserts, Everett Steele explores how hospital closures, provider shortages, and thin infrastructure shape access for rural patients, and how funding and health IT can help close those gaps. Read it here: https://hubs.li/Q03Tm0fh0 Across the United States, more than 120 million people live in communities classified as healthcare deserts, where hospitals, primary care, and pharmacies are limited or out of reach. Patients in these areas face long drives, higher costs, and delayed diagnoses that deepen existing health inequities. The digital divide makes these access gaps even harder to solve. Over 22 percent of rural Americans and nearly 28 percent of people on Tribal lands lack broadband at basic FCC speeds, and rural primary care physicians trail urban peers in certified EHR use and interoperability, which complicates care coordination and reporting. On National Rural Health Day, the data points in one direction: closing healthcare deserts will require sustainable funding, workforce support, and technology that makes every rural minute and dollar go further. #NationalRuralHealthDay #PowerOfRural #RuralHealth #HealthcareDeserts #HealthEquity #RuralHospitals #HealthIT #Interoperability #HIM #PatientAccess
-
Heading to Momentum 2025 in Orlando? Come press a custom hat with the ChartRequest team at Booth 204. 🧢 If you are attending, book time with our team to secure your hat press slot and a live demo: https://hubs.li/Q03TyHzv0 We are bringing our hat press and showing how automated release of information, real-time status visibility, and a 5-day average turnaround can take the friction out of medical records workflows. Stop by to customize a hat, discuss your current process, and explore how ChartRequest works with your tech stack. #Momentum2025 #ModMedMomentum #HealthIT #HIM #MedicalRecords #Interoperability #ChartRequest
-
-
Going live at 1 PM ET! See how visibility turns ROI bottlenecks into owned goals. Register now at https://hubs.li/Q03TzPrv0 📅 Today, Wednesday, Nov 19 ⏰ 1 PM ET / 10 AM PT With Everett Steele, SVP of Operations, and Kate McQuade, VP of Revenue Learn how to choose KPIs that drive behavior, benchmark by site and requester, assign clear owners, and standardize workflows to cut rework and deliver compliant turnaround times. Can't make the time? Register, and we'll send you a recording. #HIM #HealthIT #ReleaseOfInformation #MedicalRecords #Compliance #Interoperability #Operations #SLA #Webinar
-