Product leaders discuss AI’s transformative impact on business software, emphasizing its ability to understand language, reason, and drive intuitive, impactful customer success.

Learn about AI’s impact on HR in the SaaS industry. Hear from Jack Altman, CEO of Lattice, about balancing technology and people and his view…

Explore AI investments and creating Human-First Products in this expert discussion covering how AI’s role in customer success.

Godard Abel, CEO of G2, joins Gainsight AI to address key questions about AI pricing models and opportunities in customer success.

Nick Mehta shares a humorous and candid view on AI’s potential including real benefits like innovations in healthcare and customer service.

Generative AI is here, transforming customer success NOW. Human-First AI looks at the use of massive data sets to make AI your trusted partner in…

Generative AI offers efficiency (less busywork), effectiveness (better tools) and an enhanced customer experience (personalized interactions) for CSMs.

Learn about how Docker is leveraging AI to enhance customer engagement by enabling personalized, proactive strategies for customer success.

Lulu Jiang, CS Operations Manager at LeanIX, discusses how Gainsight’s Customer Cheat Sheet streamlines workflows and enhances how CSMs prepare for customer interactions.

Learn how Talroo uses AI Follow-up and Customer Cheat Sheet in their CS processes to boost understanding and communication among executive and customer teams.

Customer Cheat Sheet gets high praise for streamlining customer 360 reviews and improving team efficiency from Gainsight customer WordPress VIP/Automattic.

Hear from SAP Concur about how Gainsight AI tools have unified SMB client-facing teams, enhancing their readiness for client conversations.

Henrik, a customer success manager at Brandwatch in Copenhagen, uses AI to automatically log meeting notes, saving significant time when logging information about customers.

Explore developments in Digital CS, learn about AI’s impact on customer teams and hear predictions on future enhancements from Gainsight and Floqast.

Philip Kibby of Moveworks showcases how AI capabilities simplify employee interactions, offering immediate time-savings and insights that drive productivity and improve customer outcomes.

Search Assist, simplifies navigating resources by providing contextual answers and direct links, enhancing both user experience and knowledge discovery.

Use Takeaways to quickly aggregate customer feedback, revealing trends and detailed sentiment analysis, aiding teams in understanding and responding to client needs.

Use AI-powered email in Gainsight to save time and create more compelling communications.

Shantan Reddy, our Sr. AI Product Manager at Gainsight, breaks down the omnipresence of AI with a touch of awe. Imagine a world where AI…

Meenal Shukla, Director of Customer Success at Gainsight, champions AI as a pivotal tool that harmonizes with human effort, unlocking unprecedented potential in customer engagement.…

Ophir Sweiry, Gainsight’s visionary VP of Product Design, is ready to take us from flat screens to the dynamic realms of 3D. With a dash…

Denise Stokowski, Gainsight’s SVP of Product Management, reflects on AI’s potential to transform business interactions at every level. In a world bombarded by information, Denise…

Gainsight’s CIO Karl Mosgofian is excited about breaking down the barriers to data accessibility. By introducing natural language interfaces, Karl sees a future where insightful…

Nick Mehta, Gainsight’s CEO, draws a bold parallel between AI adoption and the automotive revolution. With AI, it’s not just about keeping pace; it’s about…

Scorecard Optimizer enhances customer scorecards, offering tailored recommendations for improved accuracy and predictive capabilities.

Gainsight AI enhances community management by streamlining content creation, member engagement, and email campaigns, making it easier to deepen relationships and grow communities.

Gainsight AI features have shown high engagement and utility for customer-facing teams. Learn more about what is avaialable to customers and how to get started…

Gainsight AI enhances CSM workflows, automating note-taking, summarizing key customer data, and highlighting actionable insights efficiently.

Customer Cheat Sheet quickly summarizes critical customer data, enhancing preparation and responsiveness to evolving customer needs and risks.