Buy, send & receive gifted gift cards on Google Play

You can purchase gift cards directly through the Google Play Store.

• Available gift cards: Google Play displays a catalog of available gift card brands and denominations in your country, which includes any current specialty brand promotions.
  • You can find the full gift card catalog here.
• Payment methods: To purchase digital gift cards, use accepted payment methods on Google Play.
  • Important: You cannot use your Google Play balance or Google Play Points to purchase either Google Play gift cards or specialty gift cards.
  • You won’t earn Google Play Points when you purchase digital gift cards.
  • Play Pass promotions aren’t applicable to gift card purchases.
• Gift card purchase errors: Learn how to fix issues when you pay for Google products & services.
  • Here are other gift card purchase errors you may run into:

• Promotions:
  • Promotions for Google Play and specialty gift cards are subject to change and availability. You can find current gift card promotions here.
• Important: Restrictions and prohibited activities:
  • You can’t redeem a gift card outside of the country where it was purchased.
  • You may not sell or exchange a gift card for cash or any other prepaid payment method.
  • Gift cards purchased through Google Play can’t be used for commercial reasons such as for resale.
  • You can’t use Google Play gift cards to purchase other gift cards or certain ineligible items. Learn more about what you can buy with your Google Play balance.
  • Prohibited activities may lead to consequences such as the prevention of redemption or action on your account without a refund.

Check the maximum limits for a given day for your country below:

• Mexico: $12000 MXN per day
• United Kingdom: £650 per day
• United States: $650 per day

You can send a digital gift card easily to share the joy of Google Play content or other brands with others.

• Recipient information: To send a gift card, enter the recipient's email address or mobile phone number, based on the delivery method that you choose.
• Delivery: Digital gift card orders are typically delivered within the hour. However, in rare circumstances, delivery may be delayed up to 24 hours.
  • Email delivery: Emails will be sent from googleplay-donotreply@google.com or no-reply@giftdelivery.giftcards.com.
  • SMS Notifications from Google Gift Delivery: These terms apply to transactional SMS notifications for Google’s digital gift card delivery service.
    • Nature of Messages: Google gift card delivery messages are transactional text messages sent solely to inform a designated recipient that a digital gift card or similar item is available to view or redeem. Messages are sent on behalf of a purchaser who has provided the recipient’s mobile number for delivery purposes. The recipient will receive one SMS message per gift delivery if SMS was chosen as the delivery mode by the purchaser.
    • Opt-out Instructions: To opt out of future gift card delivery messages from Google to your mobile number, reply STOP to the message you received. To resume receiving these messages, reply START.
      • Important: If you opt out of gift card delivery messages, you will continue to receive marketing messages from Google for other programs for which you have signed up.
    • Help and Support: If you need assistance with a gift notification message, reply HELP to the SMS you received or contact Google support at Google Play Help.
    • Undelivered Messages: If you think your gift card delivery message is delayed or want to check its status, you can get support from Google Play Help. Carriers will not be able to assist with delayed, undelivered, or incomplete messages.
    • Message and Data Rates: Standard message and data rates may apply for any messages. If you have questions about your text or data plan, contact your carrier. Carriers are not liable for delayed or undelivered messages.
    • Use of Information: When you request delivery of a digital gift card to a mobile phone number, Google may share the recipient information that you provide with a third-party delivery partner, to be used solely for the purpose of delivering the digital gift card to the specified recipient, as described in the Google Privacy Policy.
    • Delivery to Recipient: Do not provide a mobile number for gift card delivery without permission from the account holder of that number to receive the gift card delivery message.

• Resend gift card code to recipient
  • If you sent a digital gift card and the recipient hasn't received it, here are a few things to check:
    • Email delivery: Emails will be sent from googleplay-donotreply@google.com or no-reply@giftdelivery.giftcards.com. Ask the recipient to check their spam or junk folder. Sometimes, these emails can be filtered by mistake.
    • Text message delivery: The recipient should check their phone’s storage. A full inbox can prevent new messages from coming through.
  • If the gift card still hasn’t arrived after these steps, you can easily resend your digital gift card by filling out this form.
  • Important: The purchaser must fill out the form and have the order ID(s). You can find the order ID(s) either in your order receipt or in Google Payments center.
• Changes or cancellations:
  • You can’t change the type of gift card you selected after your order has been placed. Learn more about Google Play gift cards & Google Play balance refund policies.

Once you receive a digital gift card, here’s how to redeem it and what to do if you encounter issues.

• Redeem your card:
  • For Google Play gift cards: Learn more about redeeming gift cards.
  • For specialty gift cards: You can use most specialty gift cards at the card issuer’s retail locations or website. Refer to the specific terms and conditions referenced from the gift card page. If you can’t redeem a specialty gift card, contact the issuer's support team for assistance.
• Access the card link: If you didn’t receive an email with the link to redeem your card, ask the purchaser to contact Google support.
• Error messages during redemption: If you receive an error message when you try to redeem a Google Play gift card, learn more about fixing problems with gift cards & codes.
  • For errors during redemption of specialty gift cards, contact the card issuer’s support team.
• Check gift card balance:
  • Google Play gift card balance: You can check your Google Play balance in Google Play or go to Payments & subscriptions.
    • Transferring balance: You can’t transfer a Google Play gift card balance to another Google account once claim code has been redeemed.
      • Exceptions: Learn more about how to transfer Play balance from your child’s account.
  • Specialty gift card balance: Check your specialty gift card balance directly with the card issuer.