Micro Assessments
XenTegra is now an emerging Enterprise Service Management Partner with several years of providing end to end solutions around ITSM Process, ServiceNow Implementation, Consulting, Development and Support.
Whether your instance is newly deployed or long-established, XenTegra’s ServiceNow MicroAssessment provides a clear roadmap for optimization. Our experts assess your current configuration, platform utilization, and alignment with business goals. From improving ITSM workflows to uncovering underused features, we deliver actionable recommendations and a prioritized roadmap, helping you achieve technical excellence and business alignment across every unit, from IT and HR to finance and operations.
XenTegra is more than a technology partner, we’re a strategic guide for digital transformation. Our ServiceNow experts combine hands-on experience with platform expertise to help your team operate more efficiently, scale effectively, and get full value from your investment.
We evaluate your instance through the lens of enterprise-wide objectives, ensuring that your ServiceNow platform supports business outcomes across departments.
Our experts assess your current ServiceNow licensing and usage to identify features you may already have—but aren’t leveraging fully.
Receive a prioritized, easy-to-follow roadmap to address pain points, streamline processes, and elevate platform performance, without guesswork.
Our engagement begins with a discovery session to understand your organization’s goals, challenges, and current ServiceNow configuration. We evaluate technical setup, usage patterns, licensing, and alignment with best practices. Using these insights, we craft a deliverable that includes key findings, strategic recommendations, and a prioritized optimization plan tailored to your environment. This process can be completed remotely or with on-site collaboration—whichever fits your team’s needs.
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Ready to get more from your ServiceNow investment? Fill out the form to schedule your MicroAssessment. Our team will reach out to coordinate next steps and begin the evaluation process.
It includes a review of your current ServiceNow configuration, usage, licensing, and alignment with best practices. You’ll receive a report with prioritized recommendations and a strategy to optimize your platform.
Not at all. The MicroAssessment is designed to be non-intrusive and can be conducted remotely. We collaborate with your team without interrupting daily operations.
It’s ideal for ServiceNow administrators, IT leaders, and cross-functional teams looking to streamline workflows, improve service delivery, or ensure licensing and configuration are fully optimized.
The ServiceNow MicroAssessment offers more than a quick audit—it’s a strategic step toward enterprise-wide digital transformation. Whether you’re preparing for a major upgrade, struggling with slow workflows, or simply unsure if you’re using all your ServiceNow features, this engagement delivers clarity and action.
Evaluates current ServiceNow instance configuration
Reviews licensing usage and underused features
Aligns platform capabilities with business objectives
Identifies workflow inefficiencies and optimization areas
Delivers a prioritized and actionable roadmap
Conducted by certified ServiceNow experts, remotely or on-site
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