Short-term rental accommodation licensing

To apply for the licence, you must provide the following documents:

• Proof you are 18 years or older, such as a birth certificate, valid driver’s licence, or valid passport.
• Proof that the rental is your principal residence (where you live for most of the year) such as utility bills or tax documents issued within the last 12 months.
• Valid Level 1 Criminal Record Check (CRC) issued in the last 60 days by Peel Regional Police only.
  • The City only accepts CRCs done by Peel Regional Police. Third party checks are not accepted. This includes CRCs from the OPP (Ontario Provincial Police) or the RCMP (Royal Canadian Mounted Police).
  • Consider applying for the criminal record check online, as it may take at least six weeks to obtain a criminal record check.
• Proof of standard liability insurance with a per occurrence limit of at least $2,000,000. This could be a letter from your insurance company or a copy of your insurance policy.
• Proof of the condominium board’s permission, if you live in a condo unit.
• Contact information of the primary and secondary person responsible for operating the short-term rental.

If you are a tenant renting your primary residence, you also need to:

• Provide proof the home or condo owner has authorized you to operate a short-term rental.
• Provide your contact information, as the operator, and the contact information of the secondary person responsible for operating the short-term rental. This is not the homeowner’s contact information.
• Meet your responsibilities under the Residential Tenancies Act and your lease agreement.

Online

To apply for a new licence online, you need to create an online services account.

1. Log into your Mississauga online services account.
2. Complete and submit the online form and supporting documents. We’ll review it and if we need any other information, we’ll leave a comment on your application and email it to you.
3. Once all comments are resolved, we’ll contact you to set up an inspection of your rental. A municipal law enforcement officer will visit and inspect the rental to make sure it meets all City standards.
4. If your short-term rental is compliant, you’ll get an email with a payment link. Pay your licence fee.
5. Once your payment is processed, you can download your licence from your online account.

In person

1. Complete the short-term accommodation licence application.
2. Book an appointment to visit the Licensing, Permits and Regulatory Services office at 3235 Mavis Road (ground floor).
3. Bring your application and supporting documents to your appointment and pay your licence fee. We’ll schedule an inspection of your rental.
4. A municipal law enforcement officer will visit and inspect the rental to make sure it meets all City standards. If your short-term rental is compliant, you’ll receive a printed copy of your licence by mail.

Start the renewal process three months before your licence expires, as it can take up to a month to complete the renewal process.

Online

To renew your licence online, you’ll need your applicant number, licence number and current versions of the same list of documents you had to provide the last time you applied.

1. Log into your Mississauga online services account.
2. Complete and submit your renewal application and supporting updated documents, including the applicant number and licence number.
3. We’ll review your application and leave a comment if we need more information.
4. Once all comments are resolved, we’ll contact you to schedule an inspection of your rental, so the municipal law enforcement officer can make sure it’s compliant with all City standards.
5. If your short-term rental is compliant, you’ll get an email with a link to pay the licensing fee.
6. Once your payment is processed, you can download the licence from your online account.

In person

1. Complete the short-term accommodation licence application, checking “renewal”.
2. Book an appointment to visit the Licensing, Permits and Regulatory Services office at 3235 Mavis Road (ground floor).
3. Bring your application and updated supporting documents to your appointment and pay your licence fee. We’ll schedule an inspection of your rental.
4. A municipal law enforcement officer will visit and inspect the rental to make sure it meets all City standards. If your short-term rental is compliant, you’ll receive a printed copy of your licence by mail.

Make sure you include the licence number on all print and online ads for the rental.

The licence expires each year and must be renewed to operate or advertise your short-term rental.

Be prepared for inspections

The City will conduct proactive inspections of short-term rentals in-operation to ensure they are safe, well maintained, and compliant with the City’s by-laws. Inspections may also be required if the City receives complaints about your property.

During an inspection, the municipal law enforcement officer will inspect the exterior and interior of the home, as well as the property. Operators should review the Short-Term Rental Operator Checklist to understand the items inside and outside of the home that will be inspected.

Be a good neighbour and operator

As a short-term rental operator, you’re responsible for maintaining property standards and ensuring your guests and tenants understand rules around parking, loud noises and waste management. Check out our Good Neighbour campaign and help keep our neighbourhoods clean, safe and peaceful.

Charge and pay the Municipal Accommodation Tax

Short-term rentals must collect the Municipal Accommodation Tax (MAT).

MAT is collected at the time of booking/payment by the operator. Some short-term rental platforms will collect the MAT on the operator’s behalf. Operators should confirm this with the platform.

Comply with fire safety regulations

The Short-Term Rental Accommodation by-law requires operators to have an evacuation plan posted at every exit. All existing homes in Ontario, regardless if they are a short-term rental or not, are subject to the Ontario Fire Code.