I Had Given Up Hope That I Would Never Receive An Order That Never Arrived. Shop Gave Me Hope And Trust Back In My Heart. I Have So Much Respect And Honor In Shop Because They Really Care. Immediately Action Was Taken. The Order Was Never Even Attempted To Deliver 5 Months Ago. Within Seconds Of Informing Shop. Action Was Taken. I Was Astonished That They Cared So Much About My Order. I Was Immediately Informed That My Order Was On Its Way To Me. Tracking Every Step Of The Way. Updates With Precise Accuracy. My Package Is On Its Way To Me. They Not Only Want You To Shop. They Want You To Enjoy And Receive Your Products That You Purchased. It’s Didn’t Take Days To Respond It Took Seconds. A Phenomenal Example Of True Customer Service. I’m Impressed And Will Never Shop ANYWHERE Else. I Trust Shop And I Will Never Use Any Other App To Buy Anything Else. They Stood By Me Because I Purchased The Items In Shop And Did Everything To Ensure That I Receive My Purchase. Integrity And Honesty Is What Shop Is All About. I Will Never Shop Anywhere Else. Shop Has My Back And I Trust Shop With ALL My Heart. Even Though My Order Was Several Months Ago. They Responded In Literally In Seconds Of Hearing My Story Of Disappointment And Heartbreak. I Have Never Seen Such An Immediate Response. Thank You Shop For Restoring My Confidence. I Will Always Buy My Items In Shop. They’ve Got My Back!!!!!

I’ve been using this app for a couple of years and only for the use of tracking all my packages in one place. It’s convenient in that aspect. You’ll get an updated status on your packages in route to you within the app and also a quick link that will direct you to the shipping website to further confirm the status of your package. There are times, when the app won’t reflect the actual location or update of your package en route but you would have that direct link to show you where your package is at. What I’m noticing now with these updates is that ability to directly click on the link to the original shipping website. What used to be a simple task, is now barred with these extra steps/barriers to actually get to that direct link. With the current update, I now have to click on my package, then click on a small link associated with the tracking number and then click on the actual direct link to the shipping website. That’s three pages/clicks I have to perform just to make it to the direct shipping link. Before this update, it was just two clicks. And before that, just one click. Why make this difficult? What started off as a great experience I had with this app is slowly deteriorating with these updates. I’ll see how this goes for now, but I’ll be looking for another app in the meantime if I still have to jump through all these loops just to gain access to the direct link to the shipping website of my package.

This app has positively wonderful UX / UI. Those responsible for it deserve to be commended and they should feel very proud. So, to the folks behind this: thank you. And please continue to design and build intuitive and delightful user experiences. To any director overseeing the development of this product: I imagine development takes longer, given such evident care. Know that the impact is real and that people do notice that care. Do continue to allow for timelines and schedules that have most likely been longer than other such apps given the attention to detail here. You are doing something right here. Thank you.The upshot is that this app is a joy to use. The experience itself is so intuitive that the UI / UX fades into the background. I find that I stop thinking about it as I’m not hitting the typical snags or head-scratchers that many such apps have. I find that I’m not being annoyed by its performance or distracted by its transitions. It feels natural. And I know that creating a natural experience takes enormous care and attention.Now, as for the behavior itself: it pulls and tracks all of my many packages and notifies me when events against those packages are generated. And, as I’ve described, it does this very well. I trust this app and I trust that its information is up-to-date and correct. Again: I trust this app! And you, reader, should too.

This is one of the very rare times that I’m willing to write a review, but it’s because I’m very impressed by the simplicity of Arrive that I just need to share my thoughts with anyone who haven’t used the service before. (Sorry if it’s a little lengthy)I do a lot of online shopping and Arrive has helped me save a lot of time as well as taking the stress of constantly monitoring deliveries statuses from different carriers away. I have an account with pretty much all of US’s major logistics carriers(FedEx, UPS, USPS, DHL, Royal Mail + some international delivery services) so I can always be updated of my shipments, and honestly it’s a hassle and it can get hectic. But ever since I started using Arrive(which was suggested to me by an ad), all the purchases I’ve made and their current status are all organized into one easy to use app! As long as you have a gmail account that you use to make your purchases, Arrive will automatically sync the information into your account. And if you have a lot of completed deliveries piled up in your “main folder”, they have an archive that you can store them in for future reviews. And if you don’t use gmail, you can always add your own tracking information and you’ll be notified when your items are delivered, it’s very simple and easy to use so I highly recommend everyone to try it out!