This app is terrible. I called in about a script that should of been being filled and the pharmacy said I had no more refills. But the bottle I received a month earlier said I had 5 left. Come to find out after being on the phone with them that all my scripts had no refills left and the month before they did. So the higher ups of the pharmacy went to the doctors email which had the original amount of each medication and number of refills on it and finally got my script which will now probably be late again in the process of being filled. Now the app is saying their is no credit card on file. When will all these glitches stop? Now I am going to have a to call in and get passed the pharmacist and to the person that can fix this problem. The same thing is going on with the OTC part of the app. But it doesn’t what to use the money I am a lotted every month and says there is no card on file. Is their anyone else with a Apple device having these problems? Because it’s the software that is doing this not the personal. They really need to fix the glitches in their software before someone really ends up hurt or in the hospital for this happening to them. So keep a close watch on your scripts and payment information please.

Humana mail order pharmacy is clearly the best pharmacy I have ever had I had to switch from Walgreens because WALGREENS is so horrible. My medication‘s are shipped from across the country and then delivered to my door faster than WALGREENS could get them to me and WALGREENS is literally across the street from my house! “I am Not exaggerating”Humana Pharmacy answers the phones immediately and you’re never on hold, they have so many people that are able to answer all of your questions right away! The service is Excellent!!!💚💙Also because of “COVID” at Walgreens you are no longer their local valued customer because they are too busy in the store and the drive thru administering vaccines and tests. Your literally standing there for a half hour amongst WHO knows how many sick people-they are too busy for you they say come back later!!! Please take my advice and go with Humana Pharmacy you won’t be sorry! Their APP is great and easy to use and you can track your shipping and they will keep you updated as to where and when it will be delivered. So your not stuck waiting for a delivery you can plan your activities around it. I couldn’t tell you the last time I was this happy with a company! Great Job Humana !!💜💚👍

It is not easy to find everything in a search. The products offered are minimal in comparison to products that are in a pharmacy. For example they do not offer a variety of sunscreen. I use titanium dioxide sunscreen, which is not offered. They do not have a good assortment of Feminine hygiene products especially vaginal lubricant such as Replens. The brands offered are not easily known brands. The vitamins and supplement are not organic and from off brand suppliers. There is only one type of incontinence pads. The cool-mist humidifer is for the ½ gallon when a Gallon size is available online to buy.The supplement line is minimal; no zinc for example.I could go on and on. The prices on some products are about 3x what it would cost if we were actually buying them from a commercial supplier such as Walmart. But since I’m not laying out the money it’s problematic. So, my point is that I will be getting stuff ( this is a medicare advantage policy, so why are there children's products offered)that I may not need but can’t actually get what I do need. I would like for Humana to have a patient advisory board to help make the OTC friendlier to all patients.

I recently signed up for the additional insurance to add on to my Medicare Disability. I hadn’t been able to get anything in recent years because, there just wasn’t any plans in my area that allowed me to have my doctors, and important medications on the plan. But they told me to keep trying and not to give up hope that they keep adding places and plans and they said to call back next year and keep checking. So I checked a couple more times and they still didn’t have anything but now they do. I know I didn’t need to tell you all of that, but I just wanted to mention it to anyone that might be having the same issue, and is frustrated. Please mmkeep trying, because it is well worth it. This app for the medication is really a great app. It has everything there. medication’s listed and it even has a medication reminder if you need it. And it’s very easy to use and if you do have questions, you can call the customer service and they are super super! I just can’t say enough good things about them and the app!! Thanks!!