great app! It’s so much simpler being able to view all of my available promo’s and offers in one stop, from absolutely anywhere I am. Knowing what hotel offers are available to me, while also being able to see the dates that my other promo’s, giveaways, or offers are occurring, makes it to where I am always able to book my getaways for dates that are going to be the most beneficial for my earning of even more rewards. Also, having the ability to book my hotel with one simple touch due to having the ability to save my preferred payment method to my profile on the app, makes this app beyond useful and well worth having on hand. And being able to submit drawing and promotion entries daily without having to physically come to the casino and swipe my card makes it possible for me to receive way more entries than when I had to be present to enter as I’m not always able to get to the actual property itself every single day due to having other priorities and responsibilities that aren’t able to be skipped out on or rearranged. couldn’t be happier with the fluidity of this App! Other establishments need to follow suit and offer an equivalent to this for their rewards programs as well. You get five stars, two thumbs up, a perfect 10, whatever it is that symbolizes being the most satisfied with your app on the scoring system you use! Not one negative remark even after months of using..

I have been coming to Cherokee since moving here with our military family for several years now. We actually love it so much that we always tell our military families it’s a beautiful place for getaways and breath taking views. Since coming there for so One now we have noticed it’s getting so hard for those of us that are NOT seven stars to book rooms especially on the weekends. We all that hold lower status feel as though we too should be offered some of these offers more often because we too are spending our money in your establishment as they are. Granted we do know they may be putting lots more money into your business than we are. There should be some consideration as to opening more rooms for us Lower status folk. Afterall how can we build up to a higher leave if we cannot book the rooms when most of us can get there to play which is mainly on the weekends. Thanks for this platform for writing these review. I am constantly hearing visitors on the casino f.looks complaining about this same question we had, so I told people if we don’t let them know how we feel how would they know. So here I am trying to start a dialogue of how most of us lower status people are feeling, Thank you. Please help us.

We love Caesars!! My boyfriend and I love being members of the Cesars rewards program! They always take good care of us when ever we come to visit with great customer service, friendly & always curious staff,they have the best rewards program by far. We visit casinos quite often and out of any of the casinos in the Phoenix area they exceed expectations!. Constantly giving out Tons of free trips, Gifts, giveaways, sweepstakes and free cash almost every weekend and the free play is awesome(no need for initial investment). My boyfriend hit 7 jackpots in 1 day & they bumped him up to diamond elite (which bums you like 3 tier levels you which is the tier below the highest 7star member status ) and gave us higher bonus play and lots more. On top of always giving us complimentary room in the most gorgeous, scenic rooms they have petstay rooms so we can bring our baby kittens along for the journey for 4-5 days in a row! You’ve forever got Cesars rewards members in us Harrahs Akchin Casino! We love you!

No matter how many times this app goes through an update there always a newer issue that seems to emerge and never gets fixed on top of the previous issues. Seriously Caesars get better app development!!! Changing the asthetics just to make it look nice doesn't fix all of the faults that the app continues to have. It always seems they to change the appearance, but never fix any internal or synchronization issues. Either messages that have been read and deleted seem to never disappear from your message box and now when booking through the app it seems to not sync with the person's Total Rewards account. I've made numerous calls reporting this issue that the app never shows my comped offers, unlike when using the Caesars website which will show the offers a person has. So if you were booking on the app and it doesn't show your comped offers you may end up paying more than you're supposed to. Probably this is another way of how Caesars is trying to rip off its "loyal members".

The app may partially work somewhere but I wasn’t able to find that part that worked as you would expect any other app to perform. I was able to sign up and share personal info I generally don’t like to. After signing up, I tried to explore an option to get rewards points. It wouldn’t log me in, a form popped up that couldn’t be interacted with but had blank spots for my home address, gender and so forth. I tried to check my profile to see if that info was on there. It wasn’t but I could edit that form so I gave more personal info after doing a required 2 step verification. The page crashed and wouldn’t update. After multiple attempts the app still crashes every time I try and edit any personal info and have to go through verifying my email every time I open the app. So as far as I can tell this app gathers personal info, doesn’t work but implies you need to share more about yourself and when it has mined as much data as its able to the app’s function is to freeze on the app or redirect to a website that redirects to the app and so on. Cool

Update: The newest version (6.0.3) has fixed most of my original complaints below, but daily sweepstakes offers still do not consistently appear in the offers tab. I had to refresh my offers six times this morning, and log out and back in, before they finally appeared. This new version loads much slower than the old one, forcing you to watch the same slide show over and over, each time you open the app. Furthermore, contest offers, which you should be able to enter daily, do not load in this version, but do still load in the old version (still installed on my old phone). And the option the turn off images on the offers tab does not save, it resets each time the app loads. With ~100 offers available at any given time, this makes the tab unwieldy. Please fix that setting so it saves and sticks. The one thing the app does do well, just like the superior old version, is track your tier credit and reward credit totals in real time. Definitely helpful if you’re aiming for a daily bonus.